Felix R. Matlock, Jr. Email & Phone Number

Chicago, Il

As Vice President for Resident Services,oversee the provision of supportive housing services within multiple housing types to nearly 10,000 residents across 52 properties. With a budget of more than $4 million, responsibilities include planning, program development and implementation, personnel management, staff training and development strategic planning, budget planning and management, and government and community relations. All resident services provided by MHL are designed to enable customers to stabilize and rebuild their lives, and are consistent with recognized best practices in the field. Services include case management, benefits assistance, literacy instructions, GED support, employment services, financial literacy, fitness and nutrition classes, health referrals, social and enrichment activities, and youth programs.

Chicago, Il

Spertus exists to create dynamic learning opportunities, rooted in Jewish wisdom and culture, that enable personal growth and the development of future community leaders. During my time as an adjunct faculty member, taught Master's-level courses in Nonprofit Leadership & Management, Organizational Culture & Governance, Knowledge Management, and Special Issues in Human Services Administration.

Greater Chicago Area

Founded and managed the daily operations of this organizational development consulting firm. Advised clients on customer relations, budget planning and management, marketing, and service delivery, among other topics related to organizational development. Consulting services were provided to non-profits specializing in social services, community development organizations, and government agencies.

Chicago, Il

Managed program operations for this nonprofit which provided homeless men, women and children with shelter, counseling and training, life skills and affordable housing. Responsibilities included program development and implementation, personnel management, strategic planning, resident relations, and program evaluation. Providing ongoing analysis of work processes and initiated changes in operating systems and communication processes when necessary, Established and maintained external program and organizational relations, while also assisting in the design and development of appropriate promotional materials. Also participated in professional and trade organizations to enhance the status of the organization.

Aurora, Il

Served as the chief executive of this branch of the YMCA. Managed all aspects of the organizations, including programming, services, budgeting, community relations, and fundraising. Developed a board of directors, and refined volunteer management processes to ensure uninterrupted delivery of services.

Doctoral Candidate, Applied Management And Decision Sciences

Doctoral candidate, degree in progress.

Master Of Arts (M.A.), Education Administration

Bachelor Of Science (B.S.), Education