Founder
CurrentFounder & GM at Guardabarranco Tours | Passionate about creating unforgettable travel experiences | Turning dreams into destinations.
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Felix Mena is listed as Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach at Guardabarranco Tours, based in George Town, George Town, Cayman Islands. AeroLeads shows a matched LinkedIn profile for Felix Mena.
Felix Mena previously worked as Founder at Guardabarranco Tours and Lead Business Consultant & Trainer at Avanza Consulting. Felix Mena holds Professional Diploma In Human Resources Management, Human Resources Management from Keiser University.
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Management & Customer Service data-driven professional, bringing 13 years of combined experience Managing Businesses Operations, Workforce, Human Resources, Quality, and Training. I specialize in helping individuals and organizations achieve their goals and objectives by consistently driving operational success through a blend of strategic insight and operational excellence. My strong educational background and my passion for continuous learning fuels my commitment to delivering exceptional services and products. My mission is to ignite excellence in every endeavor I undertake.
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Nicaragua
Founder & GM at Guardabarranco Tours | Passionate about creating unforgettable travel experiences | Turning dreams into destinations.
I specialize in helping organizations achieve their full potential through strategic analysis, process optimization, and cost-saving initiatives. My mission is to empower businesses to thrive in today's competitive landscape.🚀 Key Achievements:💰 Successfully saved companies over $1M through my consultancy services.📈 Led cross-functional teams to implement.
Cayman Islands
Assistant to the Operations Manager & Acting Coordinator for:- Operations.- Quality Assurance.- CRM & Sales.- Recruitment.- Logistics & Fleet.- Bidding’s.- Partner with Property Manager's and Facilities Managers in ensuring that our staff keeps their buildings well cleaned, maintained in pristine conditions and report for preventive & corrective actions.
Nicaragua
Responsible for the Workforce & Real Time Analyst department, ensure tracking, documenting, communicating and reporting on multiple channels/lines of business for a headcount of 250 + Employees shared between three LOB's (line of business), Customer Success Specialist, Customer Advocacy & Risk Escalations and Risk/Fraud Investigators, ensuring we have the.
Nicaragua
-Greet customers warmly and ascertain problem or reason for calling.-Resolve customer complaints via phone, email, mail, or social media.-Assist with placement of orders, refunds, or exchanges.-Take payment information and other pertinent information such as addresses and phone numbers.-Follow proper phone verification procedures in compliance with the.
Nicaragua
- Successfully executed talent acquisition strategies, utilizing effective screening and interviewing techniques to attract top-tier candidates.- Cultivated positive employee relations, fostering a collaborative and engaged work environment.Administered payroll and benefits, ensuring accurate and timely processing for employees.- Designed and implemented.
Activities and Societies: Keiser University - LATAM CampusProfessional Diploma in Human Resources Management
Project Management (Formulating and evaluation of Projects) Post-graduate Specialization -Investment Projects 1. Quantitative methods in.
Specialization: Project Management
Enfasis en: Seguridad, Higiene, Ergonomía y Riesgos Psicosociales. Emphasis on: Safety, Hygiene, Ergonomics & Psychosocial Risk.
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Felix Mena works for Guardabarranco Tours.
Felix Mena is listed as Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach at Guardabarranco Tours.
Felix Mena is based in George Town, George Town, Cayman Islands while working with Guardabarranco Tours.
Felix Mena has worked for Guardabarranco Tours, Avanza Consulting, A1 Services Ltd, Remitly, and Sitel.
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Felix Mena holds Professional Diploma In Human Resources Management, Human Resources Management from Keiser University.
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