Felix Mena
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Felix Mena Email & Phone Number

Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach at Guardabarranco Tours
Location: George Town, George Town, Cayman Islands 6 work roles 6 schools
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Current company
Role
Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach
Location
George Town, George Town, Cayman Islands

Who is Felix Mena? Overview

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Quick answer

Felix Mena is listed as Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach at Guardabarranco Tours, based in George Town, George Town, Cayman Islands. AeroLeads shows a matched LinkedIn profile for Felix Mena.

Felix Mena previously worked as Founder at Guardabarranco Tours and Lead Business Consultant & Trainer at Avanza Consulting. Felix Mena holds Professional Diploma In Human Resources Management, Human Resources Management from Keiser University.

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Email format at Guardabarranco Tours

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Guardabarranco Tours

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Profile bio

About Felix Mena

Management & Customer Service data-driven professional, bringing 13 years of combined experience Managing Businesses Operations, Workforce, Human Resources, Quality, and Training. I specialize in helping individuals and organizations achieve their goals and objectives by consistently driving operational success through a blend of strategic insight and operational excellence. My strong educational background and my passion for continuous learning fuels my commitment to delivering exceptional services and products. My mission is to ignite excellence in every endeavor I undertake.

Current workplace

Felix Mena's current company

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Guardabarranco Tours
Guardabarranco Tours
Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach
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6 roles · 12 years

Felix Mena work experience

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Founder

Current

Nicaragua

Founder & GM at Guardabarranco Tours | Passionate about creating unforgettable travel experiences | Turning dreams into destinations.

Jan 2024 - Present

Lead Business Consultant & Trainer

Current

I specialize in helping organizations achieve their full potential through strategic analysis, process optimization, and cost-saving initiatives. My mission is to empower businesses to thrive in today's competitive landscape.🚀 Key Achievements:💰 Successfully saved companies over $1M through my consultancy services.📈 Led cross-functional teams to implement.

Aug 2022 - Present

Coordinator: Operations, Quality & Training

Current
A1 Services Ltd

Cayman Islands

Assistant to the Operations Manager & Acting Coordinator for:- Operations.- Quality Assurance.- CRM & Sales.- Recruitment.- Logistics & Fleet.- Bidding’s.- Partner with Property Manager's and Facilities Managers in ensuring that our staff keeps their buildings well cleaned, maintained in pristine conditions and report for preventive & corrective actions.

Feb 2020 - Present

Workforce Manager

Nicaragua

Responsible for the Workforce & Real Time Analyst department, ensure tracking, documenting, communicating and reporting on multiple channels/lines of business for a headcount of 250 + Employees shared between three LOB's (line of business), Customer Success Specialist, Customer Advocacy & Risk Escalations and Risk/Fraud Investigators, ensuring we have the.

Sep 2015 - Jun 2019

Customer Service Representative

Nicaragua

-Greet customers warmly and ascertain problem or reason for calling.-Resolve customer complaints via phone, email, mail, or social media.-Assist with placement of orders, refunds, or exchanges.-Take payment information and other pertinent information such as addresses and phone numbers.-Follow proper phone verification procedures in compliance with the.

2014 - 2015 ~1 yr

Human Resources Business Partner

Marfred

Nicaragua

- Successfully executed talent acquisition strategies, utilizing effective screening and interviewing techniques to attract top-tier candidates.- Cultivated positive employee relations, fostering a collaborative and engaged work environment.Administered payroll and benefits, ensuring accurate and timely processing for employees.- Designed and implemented.

Jan 2011 - Feb 2014
6 education records

Felix Mena education

Professional Diploma In Human Resources Management, Human Resources Management

Activities and Societies: Keiser University - LATAM CampusProfessional Diploma in Human Resources Management

Specialization, Project Management

Project Management (Formulating and evaluation of Projects) Post-graduate Specialization -Investment Projects 1. Quantitative methods in.

Master Of Business Administration - Mba Cum Laude, Business Administration And Management, General

Specialization: Project Management

Bachelor Of Engineering - Be, Ingeniero Industrial, Industrial Engineering, Be, Industrial Engineer

American College

Postgraduate Degree, Occupational Risk Prevention - Prevención De Riesgos Laborales, Postgraduate Degree

American College

Enfasis en: Seguridad, Higiene, Ergonomía y Riesgos Psicosociales. Emphasis on: Safety, Hygiene, Ergonomics & Psychosocial Risk.

Iso 9001:2015 Professional Diploma (Quality Management System), Industrial Engineering, Diplomature

American College
FAQ

Frequently asked questions about Felix Mena

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What company does Felix Mena work for?

Felix Mena works for Guardabarranco Tours.

What is Felix Mena's role at Guardabarranco Tours?

Felix Mena is listed as Industrial Engineer | MBA | PMP | CHRM | Safety | ISO9001 | Certified Performance Coach at Guardabarranco Tours.

Where is Felix Mena based?

Felix Mena is based in George Town, George Town, Cayman Islands while working with Guardabarranco Tours.

What companies has Felix Mena worked for?

Felix Mena has worked for Guardabarranco Tours, Avanza Consulting, A1 Services Ltd, Remitly, and Sitel.

How can I contact Felix Mena?

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What schools did Felix Mena attend?

Felix Mena holds Professional Diploma In Human Resources Management, Human Resources Management from Keiser University.

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