Felix Serrano Email & Phone Number

I am an accomplished international business leader that brings an extensive experience in Operations, Sales, and Commercial roles within global complex organisations in the Automotive and Business Process Outsourcing sectors. My expertise extends across diverse regions, allowing me to navigate the complexities of international markets.As a Strategic Change Agent I specialize in assisting ambitious start-ups and SMEs in realizing their growth potential. Through organizational design, performance improvement organic growth and M&A, I enable these businesses to achieve operational excellence and expand internationally.My role as a Non-executive Director and Board Advisor is to be a critical business friend challenging the organisation leadership to think innovatively. I encourage them to step “outside of the box” , develop and execute ambitious growth and performance improvement plans. I am a culturally aware and innovative thought leader who works collaboratively with organisations looking to leverage international experience, improve commercial performance, operational efficiency, and customer engagement.Having successfully grown and turned around businesses in the UK, Europe, and Latin America, I draw upon my senior leadership positions in complex global enterprises. I provide collaborative advice and practical guidance to Boards and Executive Teams, aligning efforts toward business growth and operational excellence.My mission is to help Boards and Leadership Teams adopt sound and sustainable growth strategies. I emphasize fulfilling growth ambitions while meeting statutory, regulatory, social, and environmental responsibilities.Strategic Direction & Planning | International Sales & Operations | Automotive Industry | Business Development Business Process Outsourcing | Consulting | Corporate Governance | Learning Services | Customer Engagement |Retail Network Development | Mergers & Acquisitions | Business Mentoring | LEAN