Felix Yang Email & Phone Number

Bellevue, Washington, United States

Boston, Massachusetts, United States

Somerville, Massachusetts, United States

- Provided deepdive into our Salesforce revenue growth by constructing concise pipelines into a drill down Domo dashboard for product managers to determine client upsells and churns within modules.- Determined goals for product usage to minimize client churn rates for our sales team with causal time spent analysis.- Built Slackbot tool to generate usage alerts from our internal API and Redshift data tables for yearly client meetings.

Boston, Massachusetts, United States

- Overhauled current manual anomaly detection via Python time-series analysis for E-commerce customer funnel metrics to account for seasonality and holiday effects; posting automated daily alerts to email and Slack; reducing false positives by over 80% and contacting relevant funnel teams to identify tagging issues, bugs, new releases and promos.- Automated the retrieval of our Snowflake click-stream data to display succinctly, standardizing the formatting for our weekly business review… Show more - Overhauled current manual anomaly detection via Python time-series analysis for E-commerce customer funnel metrics to account for seasonality and holiday effects; posting automated daily alerts to email and Slack; reducing false positives by over 80% and contacting relevant funnel teams to identify tagging issues, bugs, new releases and promos.- Automated the retrieval of our Snowflake click-stream data to display succinctly, standardizing the formatting for our weekly business review document; eliminating 10+ hours of ad-hoc review each week.- Developed and maintained 5 extensive Tableau dashboards from the SQL data stream to visualization, including hourly views of our key metrics to track and compare trends throughout the Black Friday peak season for analysis of our 20+% increase in revenue and customer statistics. Show less

Boston, Massachusetts, United States

- Cleaned and manipulated thousands of rows of data to build risk models for WC, AL, GL, and HPL client projects.- Compiled country-wide hospital HCAHPS data and created visualizations in PowerBI to identify possible correlations in loss costs and HCAHPS metrics for benchmarking with insights; generating thousands of dollars of additional revenue.- Collected state loss cost data to build formulas and update a WC Benefit Level calculator for client projects.- Performed technical… Show more - Cleaned and manipulated thousands of rows of data to build risk models for WC, AL, GL, and HPL client projects.- Compiled country-wide hospital HCAHPS data and created visualizations in PowerBI to identify possible correlations in loss costs and HCAHPS metrics for benchmarking with insights; generating thousands of dollars of additional revenue.- Collected state loss cost data to build formulas and update a WC Benefit Level calculator for client projects.- Performed technical reviews of formulas, models and client SAO reports to ensure consistency from year-to-year. Show less

Boston, Massachusetts, United States

- Managed hardware within the Mechanical Engineering department at Northeastern- Installed, updated, and repaired software for computers in the department

Bachelor'S Degree, Mathematics And Data Science

Activities and Societies: Code4Community, Symphony Orchestra, Actuarial Club, Symphony Church Campus Leader, NEU Rec Climbing Club Minor.

Education record

Activities and Societies: Varsity Soccer, Varsity Volleyball, 2nd Chair Oboist Allstate Orchestra, Math Team Captain, Quiz Bowl