Felix Chan Email & Phone Number

Burnaby, BC, CA

Richmond, British Columbia, Canada

Conducted comprehensive website audits, ensuring accuracy in photos and vehicleinformation, and maintained a visually appealing online platform.Led end-to-end visual content creation, encompassing photography, videography,meticulous editing, and strategic scheduling across diverse social channels.Orchestrated the planning and scheduling of impactful.

Richmond, British Columbia, Canada

• Provided customers exceptional service to educate on company products and services while addressing and resolving inquiries to maintain satisfaction.
• Facilitated 50+ outbound contacts daily to enhance brand awareness and consumer engagement.
• Conducted after-sale services in compliance with company policies and procedures to initiate warranty service, training, or product repairs.
• Leveraged time management skills to maintain organization in a high volume, fast-paced environment.

Richmond, British Columbia, Canada

• Leveraged customer service skills to cultivate and foster long-lasting client relationships and maintain retention.
• Maintained a warm and friendly demeanor to ensure customer satisfaction and promote a stress-free shopping experience.
• Expertly facilitated social media management initiatives to promote brand visibility and increase sales.
• Conducted daily operations, including pick-up, drop-off, cleaning, and customer service, to exceed expectations in compliance with company policies and procedures.

Seattle, Washington, United States

 Increased social media engagement by 20% from tailored social media posts featuring high-quality car photos and videos.  Succeeded in replacing outdated product images on the online storefront. Established a sponsorship program with local businesses in exchange for social media exposure on their websites and their storefronts.

St Paul, Minnesota, United States

 Produced professional digital media using leading-edge industry techniques for social media and website use. Boosted website traffic by 15% through outreach targeted towards young adults and parents. Integrated photographs of volunteers and staff into monthly reports and staff training media. Created high-quality digital content for various.

Seattle, Washington, United States

 Simplified inventory through precise categorization and used photos for easy identification for new hires. Trained 10+ employees in photography fundamentals to increase company outreach through high-quality photographs on their social media accounts. Standardized product imagery for catalogs by redesigning photoshoot guidelines with proper lighting.

Hong Kong SAR

 Reduced time needed to detail cars by 10% through systematically organizing detailing products for quicker identification and storage. Ensured cars were showroom-ready by correcting defects through innovative detailing techniques. Verified cars were ready to deliver to customers through careful inspection of each car’s parts. Demonstrated expertise in.

Bachelor Of Arts - Ba, Studies In Cinema And Media Culture

Associate Of Arts - Aa, Film/Cinema/Video Studies