Felix Rojas Email and Phone Number

• Revamped fleet management to focus on driver safety, optimized ROI, auditability, and data integration• Implemented a formal Safety Committee of executive leadership to review escalations and determine solutions that minimize overspend and exposure to financial risk, which is projected to reduce annual spend by 8%• Conducted an RFI/RFP process in tandem with Procurement to determine most suitable fleet management provider with global capabilities, a data integration network, and easily accessible dashboard reporting, which is projected to reduce the annual spend for these services by 10%Fleet Policy • Implemented several impactful modifications not limited to the inclusion of domestic partners/spouse for MVR review, signed compliance for the policy, and the barring of weapons from being carried in vehicles• Executed eLearning onboarding quiz and confirmation of Fleet PolicyMaintain a Safe/Compliant Global Fleet, America’s• Utilized my expertise to propose the use of a vendor to increase the safety and comfort of the fleet (approximately 300 vehicles), in addition to ensuring these assessments are done as objectively as possible. • Implemented scheduled MVRs for all drivers two times per year to ensure their risk exposure to the company is limited and handled appropriately/objectivelyBudget Development and Tracking• Structured a proposed 2018 budget that offers sophisticated approaches to cost savings while also increasing spend in certain areas to maximize vehicle ROI and driver satisfaction• Increased the price per vehicle allotment received from provider on each purchase by 10%• Conducted feedback sessions to garner insight from the GM/VP levels to ensure that their safety requests are being considered, and priced these options into the proposed 2018 budgetStructure Onboarding and Close-Out Procedures• Outlined new onboarding and close-out procedures that were formalized in collaboration with Sales, HR, and Compliance

o Build and maintain strong relationships with the Sales Organizationo Research Field queries and provide responses promptly and accuratelyo Responsible for timely deliverables to Sales Organization (samples, hardware, etc.)o Monitor Driver Fleet vehicle processes, including adherence to the Driver Safety Policyo Monitor Sample Accountability processes, including adherence to Sample Management Handbooko Monitor warehouse inventory and online ordering of samples and literatureo Process ad hoc CRM reportso Act as key liaison for Field Organization and Internal teams, including IT support teamo Provide day to day support for all administrative related activities including filing, organization of documents and reports

• The Professional Services Coordinator is responsible for day-to-day operations of assigned client programs at the tactical level and provides daily support to the Professional Services Program Management team.• Generate approximately 600 work orders and reports a month, assist in inventory reconciliation• Execute needed deliverables in a timely, efficient and cost effective manner• Provide internal clients with email, fax and phone support, Prepare samples for client approval• Monitor inventory levels and back order situations• Process special client requests, preparation of client reports• Set up job folders, filing and records storage procedures• Maintain ReSource Hours and accurately capture billable, non-billable and overtime hour