Felix Palm Email & Phone Number

Heilbronn, BW, DE

Greater Nuremberg Metropolitan Area

Holistic responsibility for acquisition of new customers in Southern GermanyMeeting potential customers‘ requirements and submitting tailor-made propasals for customer solutionsMastering the Sales Cycle from acquisition of SQL (Sales Qualified Leads) to closing of contractCoordinating workshops and presentations, providing investment breakdowns and.

Heilbronn, Baden-Württemberg, Germany

• Implementing KPI based controlling
• Advising on implementing IT Services (Wi-Fi Tracking, ERP, Service Providers)

Düsseldorf, Nordrhein-Westfalen, Deutschland

• Overall responsibility for sales in Germany, Switzerland and Austria
• Negotiating terms and conditions with customers’ C-Level management
• Coordinating Sales Agencies Benelux and Nordics
• Developing marketing campaigns and sales promotions with key clients
• Introduction of NatGeo Apparel to DACH Market and staff trainings
• Target Attainment 100%

Düsseldorf, Nordrhein-Westfalen, Deutschland

• Business development in sales area
• Negotiating terms and conditions of consignment contracts
• Developing marketing campaigns and sales promotions with key clients
• Responsibility for Customer Service, Visual Merchandising and Claims Departments’ customer related activities.
• Target Attainment: 100%
• Reason for career change: Career prospects as Head of Sales

Heilbronn Und Umgebung, Deutschland

• General management
• Project management (Digital customer loyalty system, Introduction of CRM System, Digitalisation of POS).
• Budgeting and controlling.
• Negotiating superior conditions with banks and suppliers.
• Reason for career change: Leaving the family business and pursuing own career.

Sydney, New South Wales, Australien

Full time MBA program (Focused on Strategic Decision Making and Marketing Management)

Heilbronn (Landkreis), Baden-Württemberg, Deutschland

• Budget planning and controlling
• Developing strategy to diversify assortments
• Introduction of KPI driven Marketing Management (ROMI, Reach, Channels, Micro Marketing)
• Developing new business strategies (digital, marketing, CRM).
• Analysis of KPI’s to monitor and optimise overall business performance

Düsseldorf, Germany

• Business development of three countries (+ 50,000,000 EUR)
• Project management (Digital front end POS System, new business plans)
• Leadership
• Coordinating Legal, HR, Marketing, Sales and Customer Service Department activities)
• Target Attainment: 100%
• Reason for career change: MBA for better future career prospects (Change of industry, attaining a higher position in MNE’s)Key Achievements:

Stephanskirchen

• Training of concession partners (+70 sales areas in Germany)
• Coordinating Controlling, Visual Merchandising, Customer Service and Marketing departments)
• Responsibility for business development of biggest German retail partners.
• Budgeting and controlling of merchandise and stock.
• Advising Product Management department on B2B demands.
• Target Attainment: 100%

Area Mitte Deutschland (Central Part Of Germany)

• Business development in sales area (from 61 to 121 customers, +100% wholesale turnover, from smallest to largest German sales area)
• Developing marketing campaigns and sales promotions with key clients)
• Responsibility for Customer Service, Visual Merchandising and Claims Departments’ customer related activities.
• Training of clients’ employees in product lines and sales.
• Target Attainment: 100%
• Reason for career change: Promotion

Master Of Business Administration (Mba), Mba

Master Of Computer Science (Mcs), Information Technology

Certificate based Master with each module representing a stand-alone certification.

Diplom-Betriebswirt (Ba), Wirtschaftswissenschaften, Schwerpunkt Handel, 2,8

Studies of Business Administrations at the University Of Cooperative Education in Stuttgart, Germany. Major subjects: Trade management and.