Felix J Rivas Email & Phone Number

Austin, Tx, Us

As the Founder and Managing Director of Prokope, I spearhead our mission to bridge the gap between strategy, technology, and execution in the financial services and Salesforce sectors alike. My journey at Prokope is rooted in a deep-seated passion for driving digital transformation and strategic innovation within financial institutions and fintech companies.

Austin, Tx, Us

Drive the development and execution of strategic initiatives across the organization. Utilizing a wealth of expertise in financial services and technology to drive operational process optimization, spearhead cross-functional teams in attaining business objectives, and ensure departmental alignment. Develop and implement policies and procedures to impove efficiency, minimize risk, and support profitable growth.Selected Accomplishments:- Defined sales strategies that helped increase the sales pipeline in North America by 230% within the first year of the acquisition. - Established and executed a go-to-market strategy that enabled the launch of a new product that helped our North American banks and credit unions originate over $1 billion in SBA PPP loans. - Defined and operationalized an implementation strategy that delivered a 40% increase in the average sales price (ASP) and a 220% increase in delivered revenue (YoY).- Delivered a faster time-to-revenue and improved gross margins by establishing and operationalizing process improvements in the Professional Services organization that delivered a 40% improvement in delivery efficiency and decreased project duration by 75%.- Delivered 325% efficiency improvement by leading a cross-departmental initiative that aimed at improving product market fit, product implementability, and limiting customization and optionality for the customer. The initiative required collaboration and alignment across Sales, Product, Engineering, and Professional Services. - Improved revenue growth and customer satisfaction by ensuring that implementation partners had the necessary skills and resources to effectively represent Q2’s products and services in the marketplace.

Charlotte, Nc, Us

Responsible for the design and development of a comprehensive technology roadmap that enabled the bank to take advantage of emerging technologies. I supervised a team of architects in executing end-to-end projects, ensuring operational excellence, customer satisfaction, and compliance with regulatory requirements. My role involved working closely with business stakeholders, executive leadership, and external vendors.Responsibilities:- Lead the development and implementation of the enterprise architecture strategy for Wholesale Banking (Small Business, Business Banking, Commercial Banking, Corporate, and Investment Banking), in alignment with the overall business strategy.- Develop and maintain a comprehensive view of the organization's technology landscape, including applications, systems, platforms, and infrastructure.- Drive the adoption of technology standards and best practices across the organization, and ensure compliance with regulatory requirements.Selected Accomplishments:- Assisted SunTrust Bank in achieving a sub-60% efficiency ratio target through process optimization, cost reduction, vendor relationship management, and workflow automation.- Modernized wholesale banking lending and client acquisition technology for increased flexibility, transparency, and faster speed to market.- Worked with Consumer Banking and Corporate Services peers to establish a centralized enterprise architecture function which helped streamline and optimize IT operations and improve technology delivery across the organization.

San Francisco, California, Us

Strategic Advisor with responsibilities that expanded defining technology strategy and program architecture for Salesforce’s most strategic customers in the Financial Services industry. Leverage management consulting background with Fortune 100 companies to drive innovative solutions to enable strategic outcomes.Responsibilities:- Work with customer executive stakeholders to outline strategic plans and objectives for successfully implementing cloud-based enterprise solutions on Salesforce.com, ensuring alignment with business KPIs and desired outcomes. - Establish business and technology roadmaps to help align initiatives and investments with the overall strategic plan and vision of the organization.- Building and establishing strategies to enforce consistency and integrity of customer data throughout the systems landscape. Selected Accomplishments:- Led the design and implementation efforts at American Express in 2013 to promote Small Business Saturday campaign which generated an estimated $5.7 billion in sales for small businesses across the United States- Worked with business and technology executives at American Express and Salesforce in 2014 to enhance and scale the Salesforce platform solution aimed at promoting Small Business Saturday, the enhanced architecture and Shop Small campaign helped drive an estimated $14.3 billion in sales for small businesses across the United States, representing a significant (150%) increase from the reported numbers in 2013. The extensibility and scalability of the solution helped support similar scale needs for another top 30 Salesforce customer, Farmers Insurance.- Collaborated with Accenture and nCino to help SunTrust Bank build and execute a technology strategy and systems architecture that transformed the bank’s commercial banking sales processes and enhanced operational efficiency in their banking operations and fulfillment services.

San Francisco, California, Us

San Francisco, California, Us

Served as a strategic advisor and Salesforce product and platform expert to some of Salesforce’s largest, most complex enterprise customers and Tier-1 systems integrators including Accenture, PwC, and Deloitte. Responsibilities:- Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners- Identify and manage risk areas and ensure issue resolutionSelected Accomplishments- Transformed sales and customer service organizations for major Salesforce customers: GE Capital, First Data, Merill Lynch, Coca-cola Enterprises, and Phillips Healthcare.

New York, Ny, Us

Web Technology SpecialistJ2EE Platform Technical LeadEnterprise Search & Web Metrics SME- Lead enterprise development projects throughout the complete life-cycle, from Proof-of-Concept phase through analysis, design, implementation, testing, QA & Production migrations.- Responsible for search & web-metrics consultation engagements, which involves working directly with business partners (technical and non-technical), vendors and internal/external technical teams (Project Managers, Business Information Officers, CTOs, Information Security staff, etc.).- Manage & Lead Search & Web-Metrics support and respective support resources.

New York, Ny, Us

Wayne, Pa, Us

Toronto, On, Ca

New York, Ny, Us