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Felix Robert is listed as Customer Success | SaaS | Product | Growth | CX | EX based in British Columbia, Canada, Canada. AeroLeads shows a work email signal at marketrx.com and a matched LinkedIn profile for Felix Robert.
Felix Robert previously worked as Director of Customer Success at Optigo Networks and Manager, Customer Success at Zoho Corporation. Felix Robert holds Master Of Business Administration - Mba, Marketing from Liverpool John Moores University.
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AeroLeads found 1 current-domain work email signal for Felix Robert. Compare company email patterns before reaching out.
Experienced Customer Success Director with over 12 years of proven expertise in developing onboarding and retention strategies in both B2B and B2C spaces. Skilled in Customer Relationship Management (CRM), Account Management, and Software as a Service (SaaS). My strong business acumen is complemented by a Master's in Business Administration from John Moores University, Liverpool.I have a track record of excelling in customer conversion and deal closing, consistently driving increased brand awareness from the ground up.Specialties:Customer Success ManagementProduct ManagementCustomer Success StrategiesCustomer Success team LeadershipCustomer Experience OptimizationExecutive & Stakeholder relationsTraining & Customer OnboardingCritical Situation ManagementSales Support FunctionsPresales FunctionsBusiness Process ManagementSaaS (Software as a Service)Knowledge-base ManagementBuilding custom ERP SolutionsProficiency in HTML5, CSS3, Deluge, API integrationsFamiliarity with REST API's and OAuth 2.0I am always eager to expand my personal and professional network. Please feel free to connect with me on LinkedIn or contact me directly at felixrobert.csm@gmail.com."
Listed skills include Microsoft Sql Server, Customer Service Management, Incident Management, Unix Operating Systems, and 3 others.
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Vancouver, British Columbia, CA
Pioneered and executed comprehensive customer success strategies, aligning with company goals as inaugural Customer Success team member; increased customer retention rate by 20%Managed a diverse portfolio of major customer accounts, including Siemens, Honeywell, and Microsoft. Spearheaded cross-functional collaboration among sales, marketing, product.
Chennai, Tamil Nadu, IN
https://www.zoho.com/creator/Zoho Corporation is a technology company based in Chennai which provides SaaS services. "The operating system for business". Zoho has everything you need to boost sales, step up productivity, and manage all day-to-day activities.To know more about Zoho https://www.zoho.com/Managed the Customer Success team Being the first.
Teaneck, New Jersey, US
Noida, Uttar Pradesh, IN
Provided technical support to UK based broadband customers on a 24x7 availability environment. Coordinated with support experts and service leads in achieving metrics. Have been awarded Best Performer for the exemplary support provided during the tenure.
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Felix Robert is listed as Customer Success | SaaS | Product | Growth | CX | EX.
AeroLeads has found 1 work email signal at @marketrx.com for Felix Robert.
Felix Robert is based in British Columbia, Canada, Canada.
Felix Robert has worked for Optigo Networks, Zoho Corporation, Cognizant, and Hcl Technologies.
You can use AeroLeads to view verified contact signals for Felix Robert, including work email, phone, and LinkedIn data when available.
Felix Robert holds Master Of Business Administration - Mba, Marketing from Liverpool John Moores University.
Felix Robert is listed with skills including Microsoft Sql Server, Customer Service Management, Incident Management, Unix Operating Systems, Windows Services, Aduc, and Microsoft Office.
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