Felixs Andrew Email & Phone Number

West Jakarta, Jakarta, Id

Jakarta, Indonesia

- Checking Agents throughout Indonesia and ensuring that no packages are hampered / constrained in thedelivery process.- There is no accumulation of packages that causes the package to be late to be sent.- Monitor the operational process at the Agent- Solving every Collection Point problem including Package Stuck, Package Lost and others.- Anticipate every peak season

Jakarta, Indonesia

- Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.- Ensure account receivables and payables activities are performed accurately and timely.- Responsible for purchasing & maintaining shipping supplies- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing,helped customers locate desired products, answered customer’s questions, and engaged in politeduringconversation.- Conferred with customers to understand needs and make targeted reccomendations.

West Jakarta, Jakarta, Indonesia

- Developing business strategy and future planning for the business, managing & budgeting financial foroperation, discover marketing plan, control marketing concept, and brand campaign.- Utilized the Five Forces Anaylsis & SWOT analysis to analyze the profitability of industry and optimizedthe strategy to target current and expected demands.- Designed and launched social media & E-Commerce with online ordering system to increasing engagement and sales.- Implemented a targeting strategy utilizing concentrated marketing by using social media ads and E-Commerce ads.- Managed customer service, issue resolution and ensured high satisfaction for customers.