I'm an enterprise systems leader experienced in multiple areas including business analysis, enterprise applications, infrastructure, end user support, service management and user training. I have expertise in defining standards for project management, business analysis, and managing stakeholders. I excel in matching technology to what the business needs.I hold over 20 certifications and credentials, including ITIL 4 Foundation, Prosci Certified Change Practitioner, Lean Six Sigma Green Belt, Azure DevOps Certificate, Google Data Analytics Specialization Certificate, Data-Driven Decision Making, Data Visualization, Customer-Centric IT Strategy, Design Thinking for Innovation, Digital Transformation, Audio Engineering, and Music Composition.
Listed skills include It Service Delivery, Integration, Technical Writing, Project Management, and 35 others.