Please complete the CAPTCHA to continue
@soracom.io
✓
1 phone found area 389
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Felix Stubner is listed as SORACOM, INC. - Customer Reliability Engineer (ex VMware) at SORACOM, a company with 60 employees, based in Cork, County Cork, Ireland. AeroLeads shows a work email signal at soracom.io, phone signal with area code 389, and a matched LinkedIn profile for Felix Stubner.
Felix Stubner previously worked as Customer Reliability Engineer at Soracom and Global Labs Engineer at Vmware. Felix Stubner holds Front End Development Nanodegree, Computer Science from Udacity.
This section adds company-level context without repeating Felix Stubner's masked contact details.
AeroLeads found 1 current-domain work email signal for Felix Stubner. Compare company email patterns before reaching out.
Over 10 years of technology experience. Full Stack Engineer with a passion for automation, building small tools and helping people. Developed the kBackup application used by thousands of Zendesk users.
Listed skills include Technical Support, Customer Support, Troubleshooting, Customer Oriented, and 37 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Remote
- Programmed CLI applications and scripts in Python and Bash.- Worked with AWS technologies such as DynamoDB and Lambda to build and enhance integrations used by support staff.- High-level planning and discussion on the objectives of the support team such as hiring goals, self-service strategy, content management, and general CX. - Implemented several.
Cork, Ireland
- Ensured virtual and physical infrastructure availability in datacentres across NASA, EMEA and APAC regions.- Procurement, deployment, configuration, and decommissioning of datacenter hardware. - Scripted in Python and Bash to automate internal tasks and workflows for end-users.- Implemented software release lifecycle for an internal portal serving 3000+.
County Cork, Ireland
- Built several actions and workflows for the StackStorm platform using Python, Bash and YAML. These were used by technical support staff to support VMC on AWS customers and in playbooks used for self-healing behaviour.- Participated in code reviews via GitLab and Jira.
County Cork, Ireland
- Implemented and drove the adoption of templates for case documentation and communication with customers. This resulted in less friction for inter-SME transfers and improved time-to-resolution due to case documentation clarity.- Advocated for new technologies and tools being developed and deployed internally, acting as a point of contact for questions and.
County Cork, Ireland
- Took ownership of technical issues and provided support via email, phone and remote screen sharing.- Exceeded expectations in closure and CSAT targets.- Assisted peers and other teams with case reviews and overflow.- Specialised in SSL certificate issues across VMware vSphere products.- Created Bash scripts to automate common troubleshooting tasks and.
County Cork, Ireland
- Took ownership of technical issues and provided support via email, phone and remote screen sharing.- Exceeded expectations in closure and CSAT targets.- Troubleshooting issues by utilising HAR captures and other network logging mechanisms. - Reproduced customer-reported issues using OAuth Playground and engaged engineering resources where necessary by.
Cork
Helpdesk Lead- Implemented a helpdesk solution, including a self-service portal and revised support processes.- Created technical and promotional content for the self-service portal including technical articles, guides, newsletters, and videos. - Trained and mentored staff and clients on products and support procedures. - Took ownership of technical issues.
Cork
- Supported customers with technical and billing issues in English and German via email and chat. - Exceeded expectations in closure and CSAT targets. - Mentored new hires through shadowing, and being a point of contact for the duration of their probation. - Created templates for new technical and promotional issues in an effort to support my team in.
Cork
- Took ownership of general customer queries and provided support via the phone. - Assisted customers with scheduling holidays in both resorts and hotels, taking overdue and maintenance-related payments and doing customer outreach when they had not yet made use of their timeshare.- Mentored new hires through shadowing, and acted as a point of contact for.
Cork
- Waited and bussed tables.- Maintaining stock levels and restocking items where necessary.- Completed end-of-day cash process timely and precisely.- Did what I could to make the customer experience a pleasant one.
Other employees you can reach at soracom.io. View company contacts for 60 employees →
Edward Sperring
Colleague at Soracom
Tokyo, Japan, Japan
View →
KO
Ken Otsuki
Colleague at Soracom
London, England, United Kingdom, United Kingdom
View →
MH
Melissa Hohertz-Foat
Colleague at Soracom
Minneapolis, Minnesota, United States, United States
View →
AB
Andrew Black
Colleague at Soracom
Portland, Maine Metropolitan Area, United States
View →
OC
Olivier Comarmond
Colleague at Soracom
Mauritius, Mauritius
View →
朝
朝比奈隆太
Colleague at Soracom
Tokyo, Tokyo, Japan, Japan
View →
峯
峯侑資
Colleague at Soracom
Kanagawa, Japan, Japan
View →
TS
Takashi Serizawa
Colleague at Soracom
London, England, United Kingdom, United Kingdom
View →
MK
Modestos Koundourzis
Colleague at Soracom
Cyprus, Cyprus
View →
SF
Subaru F.
Colleague at Soracom
Greater Tokyo Area, Japan
View →
Quick answers generated from the profile data available on this page.
Felix Stubner works for SORACOM.
Felix Stubner is listed as SORACOM, INC. - Customer Reliability Engineer (ex VMware) at SORACOM.
AeroLeads has found 1 work email signal at @soracom.io for Felix Stubner at SORACOM.
AeroLeads has found 1 phone signal(s) with area code 389 for Felix Stubner at SORACOM.
Felix Stubner is based in Cork, County Cork, Ireland while working with SORACOM.
Felix Stubner has worked for Soracom, Vmware, Voxpro, Compucal Calibration Solutions, and Big Fish.
Felix Stubner's colleagues at SORACOM include Edward Sperring, Ken Otsuki, Melissa Hohertz-Foat, Andrew Black, and Olivier Comarmond.
You can use AeroLeads to view verified contact signals for Felix Stubner at SORACOM, including work email, phone, and LinkedIn data when available.
Felix Stubner holds Front End Development Nanodegree, Computer Science from Udacity.
Felix Stubner is listed with skills including Technical Support, Customer Support, Troubleshooting, Customer Oriented, Listening To Customers, Shadowing, Interpersonal Communication Abilities, and Friendly Personality.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Felix Stubner you were looking for.
