Felix Suroso, Cprm® Email & Phone Number

• Improve and implement business processes through policies and SOP (ISMS, QMS, EMS, and OHS)• Act as the second line of defense by identifying risks, controls, and mitigation plans across all company functions• Conduct internal audit across all company functions using ISO 9001 and 27001 standards• Conduct regular assessment review (KPI) and performance appraisal across all company functions• Perform document management including creation, review, and revision according to document management plan and timeline• Provide awareness training for all employees on Good Corporate Governance Policies and ISO implementation• Plan and conduct Company wide ESG Program as ESG ChampionKey Achievements:• 0 External Audit Findings on all External Audit by ISO Certification Bodies• Create and Implement GCG Policies from scratch (Anti Bribery & Corruption, Affiliated Transaction, Creditor's Rights, Whistleblowing, etc)

Jakarta, Jakarta, Indonesia

Consultant for implementation of ISO 27001 for DanaBijak's operations. Successfully implemented all annex and controls according to DanaBijak scope throughout the whole organization. Provided Information Security Awareness Training, proposed improvement for Policies and SOPs related to Information Security Management System.

Jakarta, Jakarta, Indonesia

Consultant for implementation of ISO 27001 for SolusiKita's operations. Successfully implemented all annex and controls according to SolusiKita's scope throughout the whole organization. Provided Information Security Awareness Training, proposed improvement for Policies and SOPs related to Information Security Management System.

Jakarta, Indonesia

Greater Jakarta Area, Indonesia

IT Related Responsibilities:• Lead IT Team on new projects, arrange workload, and manage project requirements• Review IT system management policies and procedures in accordance with ISO 27001• Identify potential risks related to data security and regulations related to ISMS (risk register and risk assessment)• Conduct internal audit and assessment on operations• Provide awareness training for all employees on implementation of ISO 27001• Implement ISO 27001 annex and controls to all IT operations• Implement Business Continuity Plan and Disaster Recovery Plan in accordance to ISO 27001 standard• Assist product team in carrying out User Acceptance Test (UAT) before product goes liveQuality Assurance (QA) Related Responsibilities:• Collaborate with Product Team on Product Testing to ensure seamless user interface• Collaborate with Collections Division Manager on Desk Collection ethics and Standard Operating Procedure (SOP)• Provide training for all Desk Collection personnel (internal and external) on importance and implementation of SOP, and compliance with Indonesian law and regulations• Create QA guidelines on assessing service quality by Desk Collection (differentiating legal and illegal practices) • Collaborate with Customer Service Division on handling customers in accordance with AFPI and OJK regulations

Ellensburg, Wa

• Developed more than 15 managers to supervise business operations• Documented financial related operations, payrolls, and quality assurance• Maintained corporate standards and procedures on labor, inventory, and cash control• Implemented new business model to increase revenue and reduced employee turnover

United States

• Programmed working webpages from scratch as assigned• Updated web style sheets and pages on a regular basis and as required• Marketed new products through public relations on social media

Ellensburg, Wa

• Educated students on how to integrate projects into professional Microsoft Office documents

Greater Seattle Area

• Served as primary point of contact for attendees regarding event activities

Bachelor'S Degree, Computer/Information Technology Administration And Management, 3.986

Activities and Societies: Honor Roll and Dean's List for 7 quarters straight, participation in cyber ethics activities

Associate Of Science (A.S.), General Science