Felix Tsang Email & Phone Number

With over 10 years of work experience, I am a self-directed learner in low code and data analytics, a senior manager in channel management at HKT Digital Ventures, and a customer success expert with product management skills. I am passionate about leveraging technology to create innovative and user-friendly solutions that address customer needs and pain points. I enjoy working in a fast-paced and dynamic environment, where I can collaborate with diverse and talented teams, and contribute to the growth and success of the organization.As a senior manager in channel management at HKT Digital Ventures, a leading mobile wallet and payment solution provider in Hong Kong, I am responsible for developing and executing channel strategies, managing key partnerships, and driving customer acquisition and retention. I use my customer relationship management (CRM) and product management skills to optimize the channel performance, enhance the customer experience, and deliver value-added services. I also apply my low code and data analytics knowledge to build and analyze dashboards and reports that provide insights and recommendations for channel improvement and optimization.

• 

  City University Of Hong Kong

  China Business & Marketing