Feliza Cunanan Email & Phone Number

- Over 4 and a half years of experience providing exceptional service to First and Business Class passengers.- Demonstrated ability to handle challenging situations with professionalism and discretion.- Anticipating and understanding guest needs and proficiency in delivering personalized and of the highest level of service to high-profile and VIP clientele.- Ensure Safety Procedures and Protocol are implemented.- Proper Crew Resource Management is followed.

Doha, Qatar

Boeing 777-200/300Boeing 787-8/787-9 DreamlinerAirbus 320/319/321Airbus A340/A330-200/300Airbus 350-900/1000

Newport City, Pasay

VIP Services Department under Gaming Operations and Marketing of Travellers International Hotel Group Inc./Resorts World Manila. Assist all Genting Club VIP and VVIP guests (local and international) concerns and requests from:-Private Jet arrival and departure (assisting parties)-Commercial flights arrival and departure-Limousine transportation-Hotel (Maxims/Marriott/Remington/Belmont) check-in and out-Room/Outlet/Restaurant/Concert Reservation, Casino activities/tournaments and the like-Private room/Salon reservation-Entertainment, Promotions and Tickets, Membership concerns, Table games, et al.-Handled all clientele information and requests with outmost discretion and confidentiality.As a Senior Host, also buddy/train new staff. Guide and hone them with how operations work on the floor.Internally, also handled managerial information/data and made reports,analysis and the like to/for departmental top management.

Bachelor Of Science In International Hospitality Management

Activities and Societies: Culinary GuildGraduated with Special Service Award -Pioneer Vice President for Culinary Guild -Host/Emcee.

Bachelor Of Arts In Communication

Honorable Dismissal