Felype Costa Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

As an Executive Assistant, I provide comprehensive administrative support to the Executive Director, including preparing correspondence, spreadsheets, and presentations. I organize key meetings, manage agendas, take minutes, and ensure follow-up actions are completed. In my role as Office Administrator, I liaise with suppliers and building staff, manage.

Vancouver, British Columbia, Canada

• As an Administrative Assistant at CityU in Vancouver I provide general administrative support and coordinate office operations for the Master of Counseling Program in Vancouver, BC. At CityU we strive to change our.
• Track departmental expenditures and create and process financial documents
• Respond to frequent inquiries regarding programs and internship/practicum placements
• Prepare event arrangements, announcements, agendas, reports, minutes, department calendars
• Make recommendations for streamlining or process improvement
• Work with student or faculty involved and follow up to ensure that records are completed and all information is tracked and recorded

Vancouver, Canada Area

• My position at CIBT required a high level of customer service to support daily interactions with clients in order to understand and identify their needs and recommend the best course of action for them. I'm used to.
• Worked as a liaison between clients and consulates to obtain legalizations, visas and permits for business, tourist, work, and study purposes
• Understood various types of non-immigrant and immigrant visa petitions and applications formore than 40 countries
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
• Prepared customer invoices, accepted payments, and processed refund and cancellation requests as well as managed daily office cash flow, payments and deposits
• Managed up to 50 applications simultaneously, more than 200 applications per month, andmanages up to 7 mailboxes daily

Vancouver, Canada Area

• Provided information regarding store policies, product manufacturers, and popular items
• Suggested additional items to boost sales and increase customer satisfaction
• Processed customer payments by cash, check, and credit card
• Approached browsing customers and initiated conversations to address customer’s needs
• Assisted customers with trying on items, finding appropriate sizes, and completing purchases

São Paulo Area, Brazil

• Performed historical sales analysis and future sales forecast
• Communicated with internal departments within the organization to ensure timely inventory replenishment and order fulfillment
• Managed the stock replenishment and distribution of key accounts and international retail stores
• Tracked inventory levels of each store under the account
• Created and analyzed indicators and metrics to monitor and optimize stores’ portfolio
• Liaised and worked closely with other functional groups to resolve inventory issues, including Finance, Sales, Customer Service, and Distribution.

São Paulo Area, Brazil

• Interacted with product manager and designers to understand business requirements
• Planned production cycles for multiple clothes collections considering sales numbers, market and clients historical orders
• Strategically sourced and selected suppliers according to production requirements and budget
• Effectively managed relationships with our suppliers negotiating prices and delivery dates
• Monitored the production process, kept KPIs to ensure that quality levels were satisfactory, and deadlines were met

Project Management For Admin Professionals, Project Management

Business Administration Post-Degree, Business Administration And Management, General

Law Bachelor’S Degree, Law