Femi Elegbede Email & Phone Number

Lagos, Nigeria

Improved administrative support systems by developing successful administrative strategies, resulting in improved business operations and administrative efficiency. Promoted excellent work ethics and positive organizational culture to foster corporate governance through optimizing management roles and facilitating communications.Eliminated inefficiencies in business operations and further streamlined business processes resulting in a 68% increase in company productivity.Identified key growth opportunities for the company and designed strategies to leverage them resulting in increased bottom-line results.Maximized staff productivity level through collaborating with the strategic business unit management team to develop and keep track of KPIs while designing intervention plans to improve the performance of less productive staff.

Lagos, Nigeria

Assisted in establishing an efficient workflow process, monitored daily productivity, and implemented modifications to improve the effectiveness of personnel and operations.Assisted in communicating corporate objectives across all levels of management through regular correspondence and schedule status updates.Drafted letters, memos, reports, proposals, and persuasive presentations with remarkable clarity that command attention and achieve desired resultsPerformed administrative duties including receiving, screening, scheduling appointments, keeping records, and filing important administrative documents.Demonstrated a high level of administrative proficiency while ensuring office administration is professionally and effectively carried out.

Lagos, Nigeria

Managed customers’ database and prioritized customer satisfaction by anticipating customers’ needs and concerns while providing a cost-effective solution to mitigate them.Leveraged extensive knowledge of the company’s products and services for effective cross-selling and upselling of products and services to increase customers' purchases. Established strategic business relationships with existing customers to foster business growth while pitching company services to potential clients.Identified new business opportunities and potential new markets, sort out potential clients and generated strong business leads.Collected customer feedback and relayed it to cross-functional teams to enhance products and service delivery.Planned new marketing initiatives, developed proposals, attended conferences, meetings, and industry events and contacted clients to inform them about new developments in the company's services.

Bachelor Of Science - Bs, Banking And Financial Support Services, Second Class Division (Upper Honor)

Bachelor Of Science, Banking And Finance

Bachelor Of Science - Bs, Banking And Finance