Took the business from pre-start up with a steadily growing revenue and staff strength.Developed commercial channels for sales and business growth, latterly securing contracts with the hotel industry.Built relationships with local colleges to provide employment and internship opportunities.Identified partnerships with local female farmers to produce coca beans.Developed a sustainable manufacturing process implementing and adhering to food standard regulations.Established HR policies and practices to attract, recruit and retain talent to achieve business performance objectives.Introduced practices to develop and sustain employee engagement and foster a family and team culture.

Advise on all core HR functional areas. Develop and implement policies for organizational development and structure towards best practice.Manage employee lifecycle within the Firm including but not limited to Recruitment & Selection, Induction & Orientation Training, Confirmation of Employment, Training & Development, Performance Appraisal, Compensation/Welfare, Succession Planning, Retirement and Exit (Voluntary or Involuntary). Coordinate bi-annual manpower audit towards meeting the overall set objectives of the Firm. Confer with the practice groups of the firm and work closely with the Managing Partner in determining the staff training needs towards manpower development. Continuously improve the Human Resource processes and procedures towards achieving international best practices

Maintains local Chapter list and sends it through the Local Coordinator to the Area Coordinator twice a year. Publishes and distributes a local SSA Newsletter. Submits articles to the Area and Global Newsletters. Submits articles to the Schlumberger GeoMarket Magazines after review by the Area Coordinator and Global Communications Coordinator.On several occasions doubled as welcome coordinator to ensure easy integration of foreign employees into new location.Coordinates all welcome activities for arriving spouses/partners. Organizes a Hospitality Team and cordinates information on arriving spouses/partners from Schlumberger. Coordinate and welcome new spouses/partners in an informal and friendly way and share the newcomers’ information with the Local SSA Coordinator.

Plan and coordinate activities for the Chapter. Ensures accurate costing and funding of all the above. Select dates and times in conjunction with the Committee. Liaise with Communications Coordinator for publication of upcoming activities in the newsletter.

Critical analysis of existing Absence Management policy and procedures, and recommendations for improvement.Developed implementable and feasible action plan report for Subsea 7 Absence Management procedures.Learning and Development GAP analysis for offshore crew and Graduate Recruitment (GEDS) processes.Global Medical Certification Monitor/Update for Offshore Crew across Subsea 7 vessels.Advise on leave reports and absence procedures

Responsible for qualifications vetting and carrying out background checks of newly employed staff by investigating work and performance history.Apply appropriate disciplinary measures when there is staff misconduct either on attitudinal or job related matters in the work place.Coordinate and ensure staff compliance with leave management system by liaising with employees and their first line managers.Continuously evaluate and make recommendations on the existing compensation & benefit policy for both local and foreign employees as at when appropriate. Manage information channels with Management by keeping them abreast of revised rules and regulations related to personnel policies and procedures. Assisted all employees on personnel matters and enquiries through the “HR HELP DESK PLATFORM”.Coordinate and administer the health scheme registration by ensuring all employees are placed on their entitled scheme.Determine eligibility for salary advance, loans and relocation allowance for all employees and liaise with the Finance Departments.Responsible for Travel and Visa assistance to all employees.Liaise with Administration department and protocol as personnel representative for newly employed expatriates.Responsible for the review and preparation of first arrival allowance of all expatriate status employees.Developed and implemented proper document filing systems and procedures.Liaise with Line Managers to strategize manpower forecasts for business needs.Develop and review job descriptions and person specification requirements. Develop best-fit recruitment and selection strategy for HR project/ organisation needs.Make offers of employments and draft contracts of employment.Liaise with Line Managers on support programmes for induction.Manage and advice employee on expectations /details in staff handbook (business codes of conduct).

Build and manage client relationship within several organisations.Inform and recommend suitable business packages to postpaid customers who are high end users.Proffer first hand solutions to a minimum set target of 125 different postpaid customers on their contract line issues.Ensure strict adherence to quality and standard customer care procedures. Ensure proper query identification and escalation of unresolved query to the appropriate unit.

Managed reception areas, meeting room schedules to suit appointments. First point of contact for the Law Firm and ensured professionalism at every interaction. Worked closely with the Practice Manager and ensured all mails are sent out timely. Organized interview sessions by ensuring adequate arrangements with respective Practice Staff as well as consultants.