Oluwafemi Paul Ogundare Lssgb Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Alberta, Canada

Ogun State, Nigeria

• Coordinate calibration sessions with customer care and customer operations teams to ensure quality standards are consistently applied• Proactively reach out to customers & subject matter experts to ensure retention (emailing, calling, attending conferences)• Evaluate and provide feedback on how customer operations team interact with customer by monitoring, reviewing and grading calls and Emails • Cultivate customer advocates, develop case studies, and engage with customers on… Show more • Coordinate calibration sessions with customer care and customer operations teams to ensure quality standards are consistently applied• Proactively reach out to customers & subject matter experts to ensure retention (emailing, calling, attending conferences)• Evaluate and provide feedback on how customer operations team interact with customer by monitoring, reviewing and grading calls and Emails • Cultivate customer advocates, develop case studies, and engage with customers on company’s product and other marketing activities• Coordinate the resolution of customers and consumer’s complaint by determining the cause of product problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution• Recommended potential product innovation to management by collecting both customer and consumer information and analyzing their needs• Communicate with customers and consumers about their experiences with the company's products• Understand and follow up on customer satisfaction and track Net promoters scores Show less

Nigeria

Ensuring Hayat global quality standards is maintained during the production of hygienic products - Molfix diapers, hygienic pads,baby wipes,home care products - tissue and detergentDetermined, negotiated and agreed on in-house quality procedures, standards and specificationsAssessed customer requirements and ensuring that these requirements are metDeveloped, updated and maintained Standard Operating Procedures (SOP) and Quality ManualsSpecified quality requirements of raw… Show more Ensuring Hayat global quality standards is maintained during the production of hygienic products - Molfix diapers, hygienic pads,baby wipes,home care products - tissue and detergentDetermined, negotiated and agreed on in-house quality procedures, standards and specificationsAssessed customer requirements and ensuring that these requirements are metDeveloped, updated and maintained Standard Operating Procedures (SOP) and Quality ManualsSpecified quality requirements of raw materials with suppliersEnsured manufacturing processes comply with standards at both national and international levelPlanning, organizing and overseeing process or production trialsMade improvements or modifications to current processesFormulated new production processes or stages within processesGenerated ideas for new products and researched feasibility in terms of profitability, resource availability and compliance with regulations. Show less

Abuja

 Monitor and coordinate the activities of line/machine operators (PET and EVALines) to ensure the manufacture, storage and distribution of wholesome quality products (Carbonated beverages and water) Perform physio-chemical analyses of in-process, packaging and raw materials. Monitor on-line packaging integrity of finished products. Monitor Entrance control of raw materials and packaging materials. Monitor production process by analyzing and ensuring results conforms to… Show more  Monitor and coordinate the activities of line/machine operators (PET and EVALines) to ensure the manufacture, storage and distribution of wholesome quality products (Carbonated beverages and water) Perform physio-chemical analyses of in-process, packaging and raw materials. Monitor on-line packaging integrity of finished products. Monitor Entrance control of raw materials and packaging materials. Monitor production process by analyzing and ensuring results conforms to specification. Monitor packing lines, critical control points and ensure conformity to specification. Ensure adherence to relevant good manufacturing practices Inform production supervisors/ shift mgrs/ production mgr. of any defects in Products (Product Quarantine management). Write quality report and submit at the end of every shift Enforcing good manufacturing practices (GMP) in the entire plant. Enforcing good safety practices across the plant. Regular visits to regulatory bodies (CPC, SON, NAFDAC, State Ministry of Environment, etc.) to liaise with the organizations, settle bills and for other assignments as required. Regular visits to depots to ascertain their GMP status and safety practices. Anchoring the company’s consumer response program at the plant level. Standing in for the shift quality assurance manager when not available. Writing detailed report of GMP, safety and quality issues and activities at the close of work. Member of the emergency response team and safety ambassador A team member of the health and safety team Member of the plant HACCP team Show less

Asejire, Osun State

1. Preparation of work permit and its adequate supervision to ensure standard operational procedures are followed. 2. Preparation of risk assessment on every task being carried out within the company’s facility.3. Coordination of emergency response fire drills.4. Compilation of safety reports.5. Reporting of hazard spotting, near misses and its immediate closure .6. Enforcement of total compliance to the company’s health and safety policies.7. Dissemination of… Show more 1. Preparation of work permit and its adequate supervision to ensure standard operational procedures are followed. 2. Preparation of risk assessment on every task being carried out within the company’s facility.3. Coordination of emergency response fire drills.4. Compilation of safety reports.5. Reporting of hazard spotting, near misses and its immediate closure .6. Enforcement of total compliance to the company’s health and safety policies.7. Dissemination of information to all workers through toolbox talk, pep talks and seminars. 8. Educating, Training and enlightening workers on safe work procedures9 Adequate supervision of workers and contractors on site. Show less