Feng Gao

Feng Gao Email and Phone Number

花旗集团 - Application Support Analyst 2 @ Amazon Web Services (AWS)
seattle, washington, united states
Feng Gao's Location
Waterloo, Ontario, Canada, Canada
About Feng Gao

Experienced Coordinator with a demonstrated history of working in the internet industry. Skilled in Java, VHDL, Linux, Cascading Style Sheets (CSS), and HTML5. Strong professional with a Master of Engineering - MEng focused in Electrical and Computer Engineering from University of Waterloo

Feng Gao's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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花旗集团 - Application Support Analyst 2
seattle, washington, united states
Employees:
72973
Feng Gao Work Experience Details
  • Amazon Web Services (Aws)
    Cloud Support Associate
    Amazon Web Services (Aws) Jul 2022 - Present
    欧州
  • 花旗集团
    Application Support Analyst 2
    花旗集团 Sep 2021 - Mar 2022
  • Wicrecend (Group Of Companies)
    Fasttrack Sme
    Wicrecend (Group Of Companies) Aug 2020 - Aug 2021
    Shanghai, China
    Introduced and Delivered business values and technical solutions of Microsoft 365 product including Azure Active Directory Conditional Access, MFA, Microsoft Intune and MIP Endpoint Data Loss Prevention; successfully reacted to the technical demands with product features. Customized and provided product Deployment plan for customers via Teams Meeting in terms of their local environment; listed deployment processes and possible challenges with customers to assist with the product onboard.Created testing environment with VMAS lab and Troubleshooted the error of testing environment by executing MDEAnalyzer powershell script prior to onboarding; successfully identified the deployment error by fixing the required patching. Managed and Guided customers throughout their deployment process by providing workshops, documents and technical support according to their requirements; conducted to onboard more than 1000 local devices and delivered solutions to customers regarding to their technical concerns based on Configurations. Attended on average of 2 customer meetings weekly and tracked on product deployment progress; monitored and Enhanced the technical performance in products, customer satisfaction, technical development by providing communications and surveying customer feedbacks.Managed to self-educate Azure Virtual Network related materials, generated good understanding in technical domain.

Feng Gao Skills

Python Networking Microsoft Office Budgeting Project Management Customer Satisfaction Jira Kanban Problem Solving Software Development Life Cycle Agile Methodologies Gitlab Front End Database Javascript Customer Service Html5 Css

Feng Gao Education Details

Frequently Asked Questions about Feng Gao

What company does Feng Gao work for?

Feng Gao works for Amazon Web Services (Aws)

What is Feng Gao's role at the current company?

Feng Gao's current role is 花旗集团 - Application Support Analyst 2.

What schools did Feng Gao attend?

Feng Gao attended University Of Waterloo, Stevens Institute Of Technology.

What skills is Feng Gao known for?

Feng Gao has skills like Python, Networking, Microsoft Office, Budgeting, Project Management, Customer Satisfaction, Jira, Kanban, Problem Solving, Software Development Life Cycle, Agile Methodologies, Gitlab.

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