Florian Engel Email & Phone Number

Hamburg, Hh, De

Hamburg, Hh, De

Copenhagen, Capital Region, Dk

Client Support and Solutions Delivery:Provide tailored AdTech solutions to clients, ensuring optimal utilization and high satisfaction with Adform’s platform.Serve as the primary contact for addressing technical challenges, implementing effective strategies to enhance client operations.Innovation and Automation:Developed and optimized additional tools and platforms beyond the standard role, enhancing data visualization and streamlining processes.Automated workflows and routine tasks, reducing manual effort by 20% and increasing operational efficiency.Technical Expertise and Problem-Solving:Troubleshoot complex technical issues, ensuring minimal downtime and seamless platform performance.Implement custom SaaS extensions and integrations to meet unique client needs, driving platform versatility and scalability.Project Leadership and Collaboration:Lead projects aimed at enhancing platform capabilities, collaborating with cross-functional teams to ensure successful outcomes.Deliver training sessions and workshops to clients, improving their proficiency and satisfaction with the platform.Process Optimization and Quality Assurance:Streamline internal processes to improve service delivery speed and quality, resulting in higher client retention rates.Monitor and evaluate platform performance, identifying areas for improvement and implementing necessary enhancements.Key Achievements:Identified and documented platform difficulties, leading to the formation of a task force that improved platform speed, positively impacting Adform and its global customers.Unraveled two critical technical challenges, initiating focus groups that implemented solutions, further increasing customer satisfaction and product adaptability.Automated 15 processes, saving 45 hours per month and increasing productivity.Developed a proprietary data visualization tool for improved decision-making.Creativity meets technology for solutions that matter.

Developed and Launched a Bowling Tracking Application:Conceived, designed, and independently developed a user-friendly app for bowling enthusiasts to track performance, analyze scores, and enhance their game.Product Development and Management:Managed the entire product lifecycle from ideation to deployment, ensuring the app met user needs and adhered to industry standards.Utilized technologies such as PHP, Django and JavaScript to build a robust and scalable application.Customer Engagement and Feedback:Engaged with early adopters to gather feedback, iterating on the app’s features and functionality to improve user experience and satisfaction.Conducted user testing sessions to identify pain points and implement effective solutions.Project Management:Planned and coordinated development milestones, ensuring timely progress and successful project completion.Managed resources effectively, balancing multiple tasks and priorities to maintain project momentum.Marketing and User Acquisition:Developed and executed marketing strategies to promote the app, utilizing social media, content marketing, and community engagement to build a user base.Analyzed market trends and user data to refine marketing efforts and increase app visibility.Professional Growth:Gained invaluable experience in entrepreneurship, problem-solving, and adapting to dynamic market conditions.Enhanced skills in project management, customer relations, and technical development through hands-on leadership and execution.Key Achievements:Successfully launched the Bowlingtracker app, attracting 5.8 million users within the first year.The project was paused due to the COVID-19 pandemic and a decline in bowling activities, marking an important milestone in my entrepreneurial journey.Creativity meets technology for solutions that matter.

Berlin, Berlin, De

Avionics Systems Management:Oversaw maintenance, installation, and calibration of advanced avionics systems in military helicopters, ensuring optimal performance and reliability.Conducted regular inspections and diagnostics to identify and resolve technical issues, minimizing downtime and maintaining mission readiness.Technical Precision and Compliance:Executed complex technical tasks with meticulous precision, adhering to strict military standards and protocols.Ensured all avionics components met rigorous quality and safety requirements, directly contributing to the safety of flight operations.Troubleshooting and Innovation:Diagnosed and repaired intricate avionics malfunctions, utilizing advanced technical knowledge to implement effective solutions swiftly.Safety and Continuous Improvement:Ensured all avionics operations complied with military regulations and international aviation standards, maintaining safety and operational integrity.Identified opportunities for process improvements and system optimizations, contributing to increased efficiency and enhanced avionics performance.Key Achievements:Improved avionics system uptime through proactive maintenance and efficient troubleshooting strategies.Achieved an average of over 90% in all certifications, demonstrating rapid learning and mastery of new systems.Creativity meets technology for solutions that matter.

Developed and Deployed In-House Software:Independently designed, developed, and implemented proprietary software solutions to automate business processes.Integrated software with SAP systems, enhancing data flow and operational efficiency.Led Large-Scale Projects:Managed a major IoT GPS tracking project, focusing on real-time vehicle monitoring, theft protection, and remote control functionalities.Part of a team of 3-4 developers, ensuring project milestones were met on time and within budget.Hardware and Network Development:Designed and maintained the company’s hardware infrastructure, ensuring robust performance and reliability.Secured and expanded the internal network, overseeing server management, SAP, Exchange, and Active Directory maintenance.Enhancing System Security:Strengthened the security of both hardware and software systems, implementing measures to protect against potential threats.Ensured compliance with industry security standards, reducing vulnerabilities by 30%.Project Management and Execution:Took ownership of web projects from inception to completion, delivering high-quality web applications that met business requirements.Coordinated with cross-functional teams to ensure seamless integration and deployment of web solutions.Process Automation and Optimization:Automated routine tasks and optimized workflows, resulting in a 20% increase in operational efficiency.Developed tools and scripts to streamline processes, reducing manual effort and minimizing errors.

Towaco, Nj, Us

On-Site Electrical and Mechanical Support:Traveled across the United States to provide comprehensive electrical and mechanical maintenance for pharmaceutical packaging machines, ensuring optimal performance and minimal downtime.Troubleshooting and Upgrades:Diagnosed and resolved complex hardware and software issues, implementing upgrades that enhanced system reliability and efficiency.Customer Training and Support:Conducted in-depth training sessions for clients on equipment operation and maintenance, fostering strong customer relationships and ensuring effective use of machinery.Proactive Process Optimization:Identified opportunities to streamline workflows and automate routine tasks, reducing service times by 20% and improving overall service quality.Effective Communication and Active Listening:Utilized active listening skills to understand customer needs and concerns, delivering tailored solutions and maintaining high levels of customer satisfaction.Telephone and Remote Support:Provided timely telephone support for troubleshooting and guidance, enhancing customer support efficiency and responsiveness.Meticulous Preparation and Planning:Ensured all necessary tools and materials were prepared before site visits, minimizing setup times and preventing operational delays in cleanroom environments.Safety and Compliance:Adhered to strict safety protocols and regulatory standards, maintaining a safe working environment and ensuring compliance with industry regulations.

Towaco, Nj, Us

Assembled and Configured Pharmaceutical Packaging Machines:Led the assembly and initial setup of carton packaging machines for the pharmaceutical industry, ensuring compliance with stringent quality and safety standards.Electrical Troubleshooting and Maintenance:Diagnosed and resolved electrical issues swiftly to minimize machine downtime, maintaining optimal performance and reliability.Process Optimization and Preparation:Developed meticulous preparation and process planning techniques to ensure all necessary tools and materials were on hand, reducing setup times and preventing operational delays.Attention to Detail and Precision:Maintained high levels of accuracy and attention to detail in all tasks, ensuring the seamless operation of critical packaging machinery.

3.5 years training as electrician in Germany