Fenimore Johnson Email & Phone Number

Boulder, Colorado, United States

Design and develop high-impact learning experiences using a hybrid instructional design process (Successive Approximation Model and Action Mapping) for global clinical audiences leveraging multiple modalities. • Facilitate planning meetings and develop partnerships with subject matter experts and stakeholders to pinpoint key performance gaps and target behaviors, ensuring the design of concise and substantive eLearning content for adult learners.• Design learning experiences and application walkthroughs (Pendo) using adult learning principles and strategies, including real-world scenarios and simulations, to develop competencies on clinical care activities.

Boulder, Colorado, United States

Designed and developed high-impact learning experiences using a hybrid instructional design process (Successive Approximation Model and Action Mapping) for global premier technical support audiences leveraging multiple modalities, including virtual and in-person formats. • Facilitated planning meetings and developed partnerships with subject matter experts and stakeholders to pinpoint key performance gaps and target behaviors, ensuring the design of concise and substantive eLearning content for adult learners.• Designed eLearning and instructor-led learning experiences using adult learning principles and strategies, including real-world scenarios and simulations, to develop competencies on intermediate/advanced hardware and software troubleshooting strategies, methods, and tools.• Designed engaging eLearning scenarios based on customer feedback from Lenovo’s CRM to simulate real-world examples of difficult customer interactions in order to develop de-escalation soft skills that improve customer satisfaction.• Developed rapid prototypes of eLearning scenarios using Twine to facilitate an iterative design process that expedited development time. • Developed demonstrations, simulations, and eLearning content to facilitate microlearning using Camtasia, Captivate, Davinci Resolve, and Articulate Storyline.• Managed projects and stakeholder communication efficiently through the Smartsheet work management platform, ensuring smooth and timely project execution.

Boulder, Colorado, United States

Managed the strategy, development, and implementation of online professional master’s degrees, course and program quality processes, executive education, online faculty onboarding, and student-centered career development resources.• Launched and directed a new online Master of Arts in Journalism Entrepreneurship degree program while successfully meeting enrollment, course quality, and budget targets.• Designed customized leadership professional development programming for research scientists employed at the National Institute of Standards in Technology (NIST) that aligned with performance gaps identified during needs analysis, and established new revenue streams for the Division of Continuing Education.• Designed and developed a hybrid faculty onboarding process to ensure compliance with administrative processes and course development project plans, resulting in timely delivery of quality online learning experiences for adult learners.• Developed partnerships with Finance, Marketing, Student Records, Academic Deans, Faculty Directors, Executive Leadership, external consultants (McKinsey) and other stakeholders to design and implement online academic program strategy initiatives resulting in new revenue streams, course quality improvements, and an enhanced online student experience.• Remotely managed and coached an online academic program coordinator using Microsoft Teams and Office 365 to ensure clear alignment of professional development goals with the vision and mission of the Division of Continuing Education.

Boulder, Colorado, United States

• Designed, developed and facilitated faculty professional development solutions, using the ADDIE design process, implemented through personalized one-on-one coaching, virtual and in-person workshops, and microlearning eLearning modules to address technical and adult learning principles skills gaps.• Directed a faculty needs assessment that identified online support resources, learning preferences, and instructional design/technology skills gaps to prioritize professional development initiatives and resource allocation.• Developed and implemented a project management system aimed at scaling up course evaluations, including processes to ensure timely completion of course development in accordance with Quality Matters guidelines, resulting in course evaluation scores of 85% or higher.• Designed and developed learning experiences for graduate-level courses that included content on leadership concepts, principles, strategies, and methods, that leveraged authentic assessments for working professionals.• Guided our instructional design team and leadership through a strategic planning initiative focused on clarifying our mission, vision, and value proposition for academic departments, and differentiating our core competencies from other campus functions. • Led the design of our brand identity, and managed the design, development, and administration of a WordPress website to serve as the main portal for connecting with academic departments, facilitating project requests, and hosting faculty professional development resources.• Utilized the campus LMSs (Desire2Learn, Canvas) to design learning experiences and troubleshoot technical issues, resulting in an improved user experience, accessible course content (Section 508 compliance), and increased student satisfaction in course delivery.• Designed and created custom graphics, conceptual diagrams, and infographics, incorporating graphic design best practices to enhance visual appeal and user engagement.

Greater San Diego Area

Designed and developed online and in-person learning experiences for the Global Learning team (managed by Human Resources), serving the needs of multiple technical and clinical audiences (internal and external) on product software/hardware implementation processes in a regulatory environment.• Advised nursing customer education teams and provided recommendations on instructional design strategies and adult learning theory in the design and development of in-person training on clinical best practices for intravenous infusion sets (Green Belt Project).• Facilitated needs analysis meetings and developed partnerships with cross-functional teams, including product managers, engineers, application specialists, and clinical specialists to identify key performance gaps and identify critical behaviors for facilitating successful product implementations.• Designed and developed hybrid learning experiences, including eLearning modules and instructor-led training to support engineers with implementing medication distribution process via hardware and software systems to assist pharmacies with improving patient safety and meeting the requirements of state regulatory authorities.• Designed and developed SCORM-compliant rapid eLearning modules using HTML/CSS, Adobe Captivate, TechSmith Camtasia, and Adobe Animate (formerly Flash) for delivery on a customized LMS, on the “pick-check-delivery” process to verify medication tracking accuracy.• Designed instructor and participant guides for instructor-led training to upskill application specialists on wireless router and workstation configurations, as well as handheld PDA and barcode-scanning hardware setup.

San Diego, California, United States

• Designed and developed learning modules on instructional systems design and eLearning development for synchronous and asynchronous learning experiences, including presentation slides, eLearning design templates, BlackBoard discussion forums, Drupal course support resources, and authentic formative and summative assessments.• Facilitated in-person/virtual classroom instruction and software training demos for adult learners (graduate-level).

• Assisted customers with identifying their business purpose, value proposition, and performance goals• Designed and developed websites and content to support customers' key objectives• Designed website wireframes using OmniGraffle• Designed custom graphic elements using Adobe Photoshop• Designed and developed a customized learning content management system website using Drupal

San Diego, California, United States

Provided independent living support for adults with developmental disabilities:• Assisted customers with developing goals and objectives in order to live independently• Coached customers on achieving goals and objectives to increase independence

Kalamazoo, Michigan, United States

Provided employment training/support for adults with developmental disabilities:• Assisted customers with setting goals and objectives to increase independence with employment skills• Coach customers on achieving goals and objectives to perform work independently• Assisted customers with identifying employment opportunities in the community• Coached customers on completing employment applications and participating in interviews

Master Of Engineering (M.E.), Engineering Management

Master Of Arts (M.A.), Educational Technology

Bachelor Of Science (B.S.), Behavior Analysis And Social Psychology