Fenny Das Email & Phone Number

Scarborough, Toronto.

Provide exceptional customer service, ensuring a smooth checkout experience and resolving inquiries with a positive attitude. Utilized upselling techniques to suggest additional items to customers, increasing sales by 5% to 6%. Proficiency in POS handling, transaction processing, and maintaining accuracy in day-to-day sales records Processed various forms of payments, including debit, credit, checks and cash and informed customers of discounts and offers available to them. Complete cash drawer reconciliation alongside the supervisor at the end of the shift. Maintained cleanliness and organization of the checkout area, restocking bags, and ensuring promotional materials were prominently displayed

Gujarat, India

• Actively participated in administrative work, helping keep the office running smoothly.• Maintained the CRM portal, making sure that data was accurate and updated customer information regularly.• Coordinated seamlessly between departments using CRM, facilitating effective interdepartmental communication.• Prepared and examined reports using information from spreadsheets and CRM (customer relationship management), offering guidance that helped in decision-making

Postgraduate Degree, Marketing Research And Analytics

Post Graduate Human Resource Management, Human Resources Management And Services

Bachelor Of Commerce - Bcom, Accounting