Juliano Adolfo Fenólio Email & Phone Number

São Paulo, Sp, Br

São Paulo, São Paulo, Brazil

Voluntário pro bono da comunidade Anjos do Brasil. Atuação como mentor de startups selecionadas, avaliador do modelo de negócio de startups candidatas e líder de rodada de investimento.

São Paulo Area, Brazil

Responsible for starting-up a company focused on transforming the workplace through innovative technology solutions.Shared responsibilities include:. mission, vision, and values definition. evaluation of future scenarios. SWOT analysis. targets definition and road to close. team engagement. criteria for hiring and talent retention

São Paulo Area, Brazil

In charge of pre-sales, deployment and support teams, contract renewals, and development of services portfolio.Main roles are:. introduction of new services for existing customers. definition of professional and lifecycle services for new logos. monitoring of customer services and processes to leverage retention and profit

São Paulo Area, Brazil

Responsible for big sales. Consultative selling, focused on customer needs and requirements. Main activities include:. weekly forecast with the manufacturer. account planning. competitive analysis. cost survey in order to proof ROI. process assessment in order to speed-up user productivity via collaborative solutions Responsible for closing a deal of US$125,000 in just 3 months. For the customer, a family business, it was the biggest IT project ever.Pipeline generation of US$2 millions, 12 new customers.

São Paulo Area, Brazil

Responsible for consultative selling techniques, mainly focused on how to improve collaboration and innovation within companies. Roles include:. understanding business challenges and designing solutions to achieve those goals. managing offerings that address cost reduction and higher employee productivity. sharing best practices on how to use technology to change processes into a real innovative model. applying acknowledged methodologies that speed up adoption of a collaborative culture. change management techniques to increase user acceptanceMain achievement:. deal close of US$1.2 million at the biggest Brazilian airline company; conduction of lots of assessments within the customer, mainly in IT areas such as security, user impact, identity management, systems architecture, and infrastructure; also presented the outcome to the VP of Finance, who was the top sponsor for the project

São Paulo Area, Brazil

Reporting directly to the Director of Strategic Alliances for Latin America. Assumed responsibility for strategic partnering initiative with IBM Brazil. Then developed a broad-based, 360 degree strategic vision with IBM and drove to a formal regional alliance relationship with full governance. The relationship includes significant investments and various GTM models such as Systems Integration (SI), Communication as a Service (CaaS), and Managed Services.Goals• 10 mio euros of pipeline generated in the FY 2009Achievement• IBM System Integrator - 2008

São Paulo Area, Brazil

Structuring portfolio offerings for outsourced ICT. Definition of practices and tools for assessment and BPO within the customer. Preparation of sales kits. Design of delivery structure for services, defining metrics, bonuses, penalties, and deliverables.Overcoming order intake targets with a medium of 30% each year of 2006 and 2007.Dynamic and multi-disciplinary team management.Chile in-loco support for the largest local telecommunications company.

São Paulo Area, Brazil

During this period, have been working tightly within Siemens sales people, developing dozens of CRM and Contact Center leads, overcoming invoice targets at least in 20% year over year due to lots of wins concerning sales force automation, marketing campaigns, service desk, and consumer assistance.As responsible for supporting regional sales branches all around Brazilian territory, developed a strong experience concerning business and technology process consultancy at the IT and Telecommunications spaces. Also designed business models to attend market needs.

São Paulo Area, Brazil

Responsible for evaluating technology partners in the CRM, Contact Center, and IT Service Management spaces, such as Oracle/Siebel, Genesys, and BMC/Remedy. In charge of marketing and sales campaigns, structured offerings, fairs, brochures, sales people support, and customer events.Pre and post-sales support for the BASF Emergency Center project, implemented with Remedy and totally adherent to the customer’s needs. Thanks to a tight control, gross profit for this project was fully protected.Within Siemens and its internal Siebel CRM project, which was implemented regarding Sales Force Automation, played as key user group member, being responsible for his Business Unit requirements, acting as practice leader.

Lisbon Area, Portugal

São Paulo, São Paulo, Brazil

São Paulo Area, Brazil

São Paulo, São Paulo, Brazil

Certificação Big Data, Modelagem De Dados, Armazenagem E Administração De Base De Dados

Modelagem matemática aplicada a grandes volumes de dados.

Executive Mba, Economics, Administration

Dissertation “Collaboration: How Information Technology and Internet are demanding new ways of managing business” got 'A' concept.

Specialization, Marketing, Services

Bachelor Of Technology - Btech, Computer And Information Sciences, General

Education record

Education record