- Maximize value of digital channels and products (website and App) for Personal Banking leading a multi-disciplinary digital team.- Designed, developed and released bank's new mobile App. First year results: +20,000 downloads, +20 functionalities and an ISN >80%. - Led development of BICE's first digital dollar account opening flow: +1K openings & +1M USD in balance in 1st month. - Winner - first innovation contest at BICE: led design and development of AI to… Show more - Maximize value of digital channels and products (website and App) for Personal Banking leading a multi-disciplinary digital team.- Designed, developed and released bank's new mobile App. First year results: +20,000 downloads, +20 functionalities and an ISN >80%. - Led development of BICE's first digital dollar account opening flow: +1K openings & +1M USD in balance in 1st month. - Winner - first innovation contest at BICE: led design and development of AI to improve money transfer experience. Show less

- Led prioritization and roadmap of customer journeys, together with business teams. - Developed strategy and growth plan with Digital Transformation Mgr. Grew from 1 to 10 development teams in 1 year. - Created value models to monetize the impact of digital transformation and to identify key targets for success. - Prepared and ensured compliance of Digital Transformation Division budget.

- Led, evaluated and managed 4 sales projects related to Digital Transformation and Financial Innovation. - Redesigned and re-engineered, to deliver on time, new corporate website for SME clients (project was overdue +3 years). Transactions increased by 15% and ISN improved by 20%. - Led continuous improvement projects (Gemba Walks), identifying main pain points in sales process.

- Headed and evaluated digital sales projects: co designed, developed and implemented over 8 digital projects. - Created and implemented loyalty program for SME clients using LATAM's corporate website. - Developed and implemented value proposition for SMEs clients in Chile, Argentina, Peru, Brazil, Colombia and Ecuador.

- Evaluated and processed environmental projects. - Estimated emissions of several mining projects, water treatment plants and hydrogen plants. - Successfully managed environmental approval of major mining project and hydrogen plant in Chile.

Personal Startup:Evaluation, sale and installation of solar panels projects (3 projects installed, +50 kW).

- Professional Internship in the financial area as a Management Control Analyst. - Created a Cavas Value Propositon of the company, identifying the main sources of income, costs and understanding very well the needs of the customers. - Involved in the preparation of the annual budget and presentations to the Board of Directors.