Responsible for running the company and streamlining systems in the warehouse and customer services office. In this fast paced environment it's essential to maintain our proven track record for the first class service we offer consumers and large accounts alike.As the company goes from strength to strength we will be moving forward with technology ensuring the engineers arrive on time and complete jobs in a realistic time scale.

Responsible for managing the entire company; running day to day operations of the business with particular emphasis on sales and business development. - Manages a multi-disciplined team of 32 staff members and resolves any conflicting priorities. - Secures incremental growth; developing new clients and maintaining existing customer base. - Responsible for identifying overseas markets and growing export sales working closely with UKTI. - Manages profit and loss. -… Show more Responsible for managing the entire company; running day to day operations of the business with particular emphasis on sales and business development. - Manages a multi-disciplined team of 32 staff members and resolves any conflicting priorities. - Secures incremental growth; developing new clients and maintaining existing customer base. - Responsible for identifying overseas markets and growing export sales working closely with UKTI. - Manages profit and loss. - Identifying, developing and directing the implementation of business strategy. - Charged with leading, motivating and developing the management team. - Responsible for developing business plans and preparing comprehensive business reports. - Successfully improved margins; maintaining a high quality service to clients. - Reviewing, refining and developing the strategy and direction of the company. - Builds and sustains strong client relationships; achieving incremental revenue and profitability growth. - Controls business expenditure; ensuring it is within agreed budgets. Show less

- Responsible for managing the entire company; running day to day operations of the business with particular emphasis on sales and business development. - Manages a multi-disciplined team of 32 staff members and resolves any conflicting priorities. - Secures incremental growth; developing new clients and maintaining existing customer base. - Responsible for identifying overseas markets and growing export sales working closely with UKTI. - Manages profit and loss. -… Show more - Responsible for managing the entire company; running day to day operations of the business with particular emphasis on sales and business development. - Manages a multi-disciplined team of 32 staff members and resolves any conflicting priorities. - Secures incremental growth; developing new clients and maintaining existing customer base. - Responsible for identifying overseas markets and growing export sales working closely with UKTI. - Manages profit and loss. - Identifying, developing and directing the implementation of business strategy. - Charged with leading, motivating and developing the management team. - Responsible for developing business plans and preparing comprehensive business reports. - Successfully improved margins; maintaining a high quality service to clients. - Reviewing, refining and developing the strategy and direction of the company. - Builds and sustains strong client relationships; achieving incremental revenue and profitability growth. - Controls business expenditure; ensuring it is within agreed budgets. Show less

- Responsible for overseeing the day to day operations of the entire company. - Implemented systems and working practices within 2 standalone acquisitions; bringing both companies up to Hytek’s standards in distribution. - Managed the marketing department; responsible for the marketing activities of 3 companies and a team of 3 marketing staff. - Responsible for social media strategy; overseeing the implementation of social media campaigns to support the overall marketing… Show more - Responsible for overseeing the day to day operations of the entire company. - Implemented systems and working practices within 2 standalone acquisitions; bringing both companies up to Hytek’s standards in distribution. - Managed the marketing department; responsible for the marketing activities of 3 companies and a team of 3 marketing staff. - Responsible for social media strategy; overseeing the implementation of social media campaigns to support the overall marketing strategy. - Managed the product catalogue design, sales literature and monthly mailers. - Charged with email marketing design & campaign reporting. - Identifies key marketing opportunities. - Designed the companies’ websites and managed the ecommerce campaigns. - Responsible for search engine optimisation and the monitoring of Adwords (PPC) campaigns. - Manages daily activities with PR, press and marketing communications agencies; ensuring activity is in-line with marketing strategy. - Monitors and reports to senior managers of each company. Show less

Operations Manager (April 2004 - June 2009) - Responsible for driving operational improvements; maximising the value of the asset base whilst ensuring a tight control on operational cost. - Monitored and continually improved standards of performance and quality within the operation. - Managed a team of 15 staff members; providing training and mentoring where required. - Ensured team and individual KPIs and targets were achieved in-line with company objectives. - Responsible… Show more Operations Manager (April 2004 - June 2009) - Responsible for driving operational improvements; maximising the value of the asset base whilst ensuring a tight control on operational cost. - Monitored and continually improved standards of performance and quality within the operation. - Managed a team of 15 staff members; providing training and mentoring where required. - Ensured team and individual KPIs and targets were achieved in-line with company objectives. - Responsible for staff recruitment, development and appraisals; monitoring performance. - Successfully sourced new products globally and managed £1m of stock over 1,500 product lines.Other Roles Included:Operations Supervisor (Jan 2001 - Aug 2004)Storeman (June 1999 - Jan 2001) Show less