Team Lead - Customer Success Engineering
Current
Jun 2024 - Present
AeroLeads people directory · profile
Joe Feocco Email & Phone Number
Team Lead - Customer Success Engineering at Confluent
at
Confluent
2 work emails found
@confluent.io
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead - Customer Success Engineering at Confluent
Location
Auburn, New York, United States
Who is Joe Feocco? Overview
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Quick answer
Joe Feocco is listed as Team Lead - Customer Success Engineering at Confluent at Confluent, based in Auburn, New York, United States. AeroLeads shows a work email signal at confluent.io and a matched LinkedIn profile for Joe Feocco.
Joe Feocco previously worked as Team Lead - Customer Success Engineering at Confluent and Senior Customer Success Technical Architect at Confluent.
Company email context
Email format at Confluent
This section adds company-level context without repeating Joe Feocco's masked contact details.
{first}@confluent.io
92% confidence
AeroLeads found 2 current-domain work email signals for Joe Feocco. Compare company email patterns before reaching out.
Profile bio
About Joe Feocco
My background isn't traditional. I have little formal education. But I was raised on technology and my curiosity with it has rarely wavered. Whether it's from books, projects, or online learning platforms, I'm always focused on learning more about any weaknesses I have.Blackboard's mission to reimagine education drove my success. My career has given me the mentorship and resources to learn a wide range of technologies and software management methods. A focused & upbeat attitude makes communication my strongest asset. I hope to bring this passion with me and solve new sets of problems while building software. See more at http://feoc.co
Listed skills include Technical Support, Troubleshooting, Sql, Customer Service, and 16 others.
Current workplace
Joe Feocco's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Joe Feocco work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Technical Architect
Jul 2022 - Jun 2024
Customer Success Technical Architect
Dec 2020 - Aug 2022
Technical Support Engineer
Beginning a new journey with this lovely team. I'm working at the intersection of our client services and engineering teams to drive customer success by helping identify and resolve critical business issues.
Mar 2019 - Dec 2020
Senior Client Support Engineer
Blackboard's Learning Management System is an industry leading Java application heavily utilized by K-12, Higher Education, and Enterprises. Support Engineer's work with administrators and developers to integrate services, address bugs, and resolve any concerns with the software.* Presented cross-training sessions and mentoring of platform specific teams into one team to address all clients and platforms.* Created and promoted use of team specific and support wide Slack channel's to enable consistent and helpful communication to client's.* Proactively communicated and served as a leading voice on our newly launched community site for system administrators and developers.
Apr 2017 - Mar 2019
Client Support Engineer
* Created SQL Server query set's for quickly gathering and identifying issues with database performance and blocking, extreme growth in TempDB, transaction logs, and low page life expectancy.* Created Python application, bbLogs, to parse logs for exception's, requests, counts, known bugs, and create an HTML report with data.* Wrote documentation for Student System Integration automation, JMX Monitoring, JVM configuration's, thread dump analysis, etc.* Attended Blackboard World to work in Knowledge Bar, view and answer questions in sessions, and work with key clients on hot issues.
Sep 2014 - Apr 2017
Blackboard Subject Matter Expert
Blackboard Inc. (Via Sutherland Global Services)
Sutherland provides global technical support for Blackboard's system administrators, developers, and instructional designers.* Managed team of support technician's to prioritize work, meet SLA's, verify identified issues, and complete work requiring the root user.* Held weekly one on ones with new and current Support members.
Dec 2013 - Sep 2014
Blackboard Technical Support Manager
Blackboard Inc. (Via Sutherland Global Services)
* Worked closely with service delivery manager's to provide analysis of issues, establish maintenance plans, and provide resolution's.* Managed high-volume of support cases, built a positive rapport with admins, and effectively communicated with our diamond-level clients.
Mar 2013 - Dec 2013
Team & coworkers
Colleagues at Confluent
Other employees you can reach at confluent.io. View company contacts →
XY
Xiao Y.
Colleague at ConfluentSan Francisco Bay Area, United States
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JG
Jose G. Net Rigau
Colleague at ConfluentSan Francisco, California, United States
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PJ
Pradeep Jaju
Colleague at ConfluentBengaluru, Karnataka, India
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SZ
Steven Zhu
Colleague at ConfluentNorth York, Ontario, Canada
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AS
Alex Spittle
Colleague at ConfluentAustin, Texas, United States
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SG
Shubham Goel
Colleague at ConfluentNew Delhi, Delhi, India
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AZ
Amelia Zhao
Colleague at ConfluentToronto, Ontario, Canada
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DG
Daniela Garcia Ferreira
Colleague at ConfluentMadrid, Community Of Madrid, Spain
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UC
Ufuk Celebi
Colleague at Confluent
View →
CM
Colleen Mccreary (Wheeler)
Colleague at ConfluentUnited States
View →
Xiao Y.
Colleague at ConfluentSan Francisco Bay Area, United States
View →
JG
Jose G. Net Rigau
Colleague at ConfluentSan Francisco, California, United States
View →
PJ
Pradeep Jaju
Colleague at ConfluentBengaluru, Karnataka, India
View →
SZ
Steven Zhu
Colleague at ConfluentNorth York, Ontario, Canada
View →
AS
Alex Spittle
Colleague at ConfluentAustin, Texas, United States
View →
SG
Shubham Goel
Colleague at ConfluentNew Delhi, Delhi, India
View →
AZ
Amelia Zhao
Colleague at ConfluentToronto, Ontario, Canada
View →
DG
Daniela Garcia Ferreira
Colleague at ConfluentMadrid, Community Of Madrid, Spain
View →
UC
Ufuk Celebi
Colleague at Confluent
View →
CM
Colleen Mccreary (Wheeler)
Colleague at ConfluentUnited States
View →
FAQ
Frequently asked questions about Joe Feocco
Quick answers generated from the profile data available on this page.
What company does Joe Feocco work for?
Joe Feocco works for Confluent.
What is Joe Feocco's role at Confluent?
Joe Feocco is listed as Team Lead - Customer Success Engineering at Confluent at Confluent.
What is Joe Feocco's email address?
AeroLeads has found 2 work email signals at @confluent.io for Joe Feocco at Confluent.
Where is Joe Feocco based?
Joe Feocco is based in Auburn, New York, United States while working with Confluent.
What companies has Joe Feocco worked for?
Joe Feocco has worked for Confluent, Blackboard, and Blackboard Inc. (Via Sutherland Global Services).
Who are Joe Feocco's colleagues at Confluent?
Joe Feocco's colleagues at Confluent include Xiao Y., Jose G. Net Rigau, Pradeep Jaju, Steven Zhu, and Alex Spittle.
How can I contact Joe Feocco?
You can use AeroLeads to view verified contact signals for Joe Feocco at Confluent, including work email, phone, and LinkedIn data when available.
What skills is Joe Feocco known for?
Joe Feocco is listed with skills including Technical Support, Troubleshooting, Sql, Customer Service, System Administration, Html, Java, and Leadership.
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