Fernanda Deungaro Fernandes Email & Phone Number

São Paulo, Brasil

São Paulo, São Paulo, Brasil

São Paulo, Brasil

(Antiga Cosin Consulting)

São Paulo Area, Brazil

Responsible for leading multidisciplinary projects and teams, ensuring scope, deadline, internal cost and team engagement. Business relationship to generate up-selling and leading technical and commercial proposals. Approximately 26 projects in 18 different clients from different industries.Worked on project focused on:*Change management actions (stakeholder management, impact analysis, communication and training) in order to ensure the successful implementation of new ERP. (Real State | Publishing)*Design better processes for the supply area (Services)*Requirements development and RFP for new B2C platform (Beverage Industry)*Design and implementation of a new commercial area (Marketing Communication)*Operational efficiency initiatives (processes, tools and people). Result: Achievement of the projected savings. (Marketing Communication)*Management of deadlines, scope and suppliers in the implementation of a new e-commerce platform (Retail)*Cultural assessment for better integration of acquired brands (Marketing Communication - Mexico)

São Paulo Area, Brazil

Worked on projects focused on:*Change management (stakeholders management / risk management / comunication & engagement /training) for a Program implementation, which includes the construction of a Shared Service Center, SAP implementation for backoffice areas, and human resources platform (Services)*Gathering requirements for software selection; RFP preparation and conduction; migration plan for new call center provider and new customer service tool. - (Finance)*Understanding the current situation of the marketing areas focused on media management and buying; design of a new structure for digital media performance. - (Finance)

São Paulo Area, Brazil

Worked on projects focused on:*Development of value proposition for creating a new service as a service area - (TI)*Gathering requirements of the business areas for future software selection and CRM implementation - (Education)*Design of a new operational support structure for several areas in the organization (back office, call center, credit and debt collection) using methodologies such as: processes mapping, sizing, capability assessment, among others organizational restructures. After the design, I lead the pilot implementation integrated with change management activities - (Finance)

São Paulo Area, Brazil

Worked on projects focused on:*Process mapping, procedures and indicators for ​​accounting and financial planning department - (Retail)*Future processes Mapping for deploying new software POS / EFT and defining service levels agreement with new suppliers - (Retail)*Change management for implementing a new procurement process (SAP MM) - (Retail)*Change management actions focusing on the new organizational structure in order to ensure the integration (PMI) of two major brands - (Education)

Worked on projects focused on:*Process Guide for key functions - (Beverage Distribution);*Diagnosis and implementation of initiatives to increase efficiency in customer service - (Finance);*Structuring of business plans for new units to support the company's expansion plan - (Cement);*PMO of several IT projects for the human resource area - (Energy)*Implementation of the tax solution SAT - (Retail)

Certificate, Project Management

Coursework included: Project Management Essentials - PMBOK Project Scheduling Project Risk Project Leadership and Communication Project.

Bachelor, Business Administration