IT that is enhancing and managing the proprietary e-commerce platform, which leverages data and insights to support market-leading programs for large and influential charities.

The Villa Life:•Develop and implement a comprehensive technology strategy focusing on enhancing the online booking system, customer experience, and operational efficiency.•Lead, mentor, and grow the technology team, fostering a culture of innovation and continuous improvement, and ensuring the team has the skills and resources needed to succeed.•Oversee the management of all IT infrastructure and systems, including website maintenance, cybersecurity measures, and data management, ensuring high availability and security.•Drive the development of new technology products and features to enhance the customer experience and differentiate The Villa Life in the market.•Manage relationships with external technology vendors and partners, negotiate contracts, and ensure the company receives the best possible services.Past Work:•Redesigned physical office space to create a more engaging and productive environment for team members.•Hired and mentored technology staff, fostering a culture of continuous learning and development.•Enhanced corporate systems platforms and processes, leading to improved efficiency and performance.•Built and delivered a comprehensive Technology Roadmap, aligning with business goals and driving innovation.•Developed a BI and Analytics (Machine Learning) hub, centralizing management of all commercial fleet needs.•Revamped UI/UX of the Mirlin Application, enhancing user experience and satisfaction.•Built a solid central data warehouse, providing a robust foundation for data analysis.•Led Cybersecurity initiatives and achieved SOC2 certification, ensuring compliance and security.•Implemented data governance programs based on DAMA DMBOK2, COBIT 2019 frameworks.

Description:As a leader in DBRS Morningstar Technology, I effectively employed strategies and enhanced business operations while managing an annual budget of over $13 million. I led a team of 75 IT professionals in Canada and US, ensuring adherence to company standards and cybersecurity measures through active engagement with regulatory bodies in the US and EU. I also introduced the SharePoint Online feature, which improved accessibility and was subsequently adopted organization-wide. My leadership saw the team expand to over 200 members across Canada and Colombia.**Key Accomplishments:**- Successfully decommissioned two physical data centers in Canada and the USA, spearheading the migration of applications and user computing to AWS and Microsoft public cloud, resulting in $1 million in operational savings.- Negotiated $12 million in technology contracts for DBRS Morningstar, achieving $250,000 in annual budget savings.- Enhanced the development of resilient client-facing applications with an annual budget exceeding $14 million and established a design and front-end Center of Excellence (CoE) in LATAM.

Description: Enhanced scalability at an enterprise level, implementing new data and analytics systems, encompassing architecture, security, infrastructure, operations, and CoE/development teams. Handled agile advancements, developing BI solutions and long-term strategies in partnership with business units.Highlights of accomplishments in this role include:• Created and communicated BI and Analytics roadmap for Scotiabank Enterprise.• Optimized data management, regulating an annual budget of $6M+ and leading a team of 35+ BI professionals. • Sustained alignment with enterprise goals while managing the evolution of the BI software development life cycle.• Reformed processes through restructuring to amplify team productivity and accountability while maintaining comprehensive audit logs and metrics.

Description: Maximized productivity and warranted the successful employment of projects while managing a team of 100+ TSA professionals with a budget of $12M+. Managed negotiations with vendor technology to drive cost savings.Highlights of accomplishments in this role include:• Fostered data-driven insights, leading the strategic direction for RBC Enterprise in deploying and utilizing Hadoop Data Lake and advanced analytics.• Oversaw functions within EIM, such as BI, analytics, ETL development, and production/platform support of 13K ETL jobs, streamlining operations for improved collaboration among data integration teams and business intelligence.• Drove competitive advantage, administering five training programs on Big Data and Business Intelligence.

- Developed strategies for integrating data from disparate sources, including databases, applications, and systems. - Implemented data cleansing, validation, and enrichment procedures to improve data quality and reliability.- Established and enforced quality standards and governance processes to ensure the integrity and accuracy of data.