Feras Almubarak, C.Mgr.,Cbp, Cpt Email & Phone Number

Dammam, Eastern Province, SA

- Strategic Analysis & Planning: Conduct comprehensive assessments of clients’ business operations, market position, and financial health. Develop tailored strategies that enhance business performance, streamline operations, and drive growth.- Operational Optimization: Identify inefficiencies in current processes, recommend improvements, and implement.

Ontario, Canada

- Collaborate with clients to understand their business challenges, goals, and objectives.- Conduct in-depth analysis and assessments of current business processes, operations, and financial performance.- Diagnose root causes of business problems and identify areas for improvement across various departments.- Develop customized business strategies, action.

Greater Toronto Area, Canada

• Direct the research initiative for the Greater Toronto area housing market, regularly evaluating the broker’s social media activities.
• Communicate effectively with internal and external stakeholders, facilitating staff meetings and championing cross-departmental collaborations.
• Increase organizational capacity by leading numerous successful marketing research initiatives aimed at driving growth.

Toronto, Ontario, Canada

Responsible for planning, coordinating and administering market research projects.Consult clients about project requirements and objectivesDesign research methods carrying out qualitative or quantitative researchMonitor work progress, write reports, analyse translate and present resultsAdvise clients on how they can best make use of resultsThe work offers.

Dammam, Eastern, Saudi Arabia

Qatif, Eastern, Saudi Arabia

Jubail Industrial City, Eastern, Saudi Arabia

Saudi Arabia

• Selected to serve at the Dhahran branch, achieving the sales target for 4 consecutive months, increasing revenue, and overseeing, training, and empowering a cross-collaborative team of sales associates, managers.
• Transitioned to the largest store in the Eastern province and led 70+ employees; increased clothing, shoe, and perfume departmental salesfrom 70% to 130%; and exceeded site visit expectations from the area manager.
• Increased the organizational capacity by recruiting, hiring, onboarding, and training high-impact managers.
• Selected by official Zara managers from Spain as the best manager in the Eastern province within 4 months and received arecommendation to transition to the Dhahran store. Provided periodic entity-wide training sessions.
• Achieved the highest sales during the Black Friday sales in the Eastern province by achieving 135K in Dhahran.
• Instrumental in the growth of the organization, catapulting sales for the 2022 Ramadan season by 34.1%.

Vancouver, Canada Area

• Continually delivered exceptional, solutions-focused customer service to a variety of customers, going the extra mile, saving customers money, and creating a seamless shopping experience, resulting in numerous.
• Served as a key contributor to the store’s success, opening and closing the store, reporting productivity data to management, and mitigating COVID-19 losses and slower production days by exceeding sales targets and.
• Presented with the Best Associate of the Month award in February of 2019 for leadership, teamwork, mentorship, and for deliveringsolutions-focused recommendations to operational challenges.
• Recognized by the regional vice president twice for holding the VRU phone record and for providing outstanding customer service for two consecutive years. Achieved the 1 ranking sales associate out of 50 sales.
• Awarded as the best department store leader and top customer service provider during the 2017 sales event.

Vancouver, British Columbia, Canada

• Provided excellent customer service while running the cash register
• Coordinated with different departments
• Worked in different stores

Vancouver, Canada Area

• Reviewed and reported the role description, including an analysis of gaps and inconsistencies.
• Recommended recruitment strategies for different types of roles in different communities.
• Assessed the strengths/weaknesses of similar volunteer programs within the Greater Vancouver Area.

Dhahran, K.S.A.

• Sold insurance for retail (personal) and corporate (companies) including motor, medical,fire and property miscellaneous and accidental.
• Became the main assistant to the manager of the customer service agent.
• Collected payments and ensured accuracy.
• Consistently exceeded expectations by serving a lot of clients.

Safwa, Eastern, Saudi Arabia

• Set up meetings and communicated with major clients explaining deductibles.
• Planned, coordinated, and successfully implemented the accounting department’s move to a new clinic.
• Met with the general manager and the managers of the departments to explain my plan in moving to the new clinic.
• Organized meetings with the staff to problem – solve.
• Recognized by the manager of the charity for exceeding expectations.

Safwa, Eastern, Saudi Arabia

• In depth familiarizing with all insurance policies (~ 50).
• Booked entries in the assistant ledger book.
• Assisted in the preparation of trial balance.
• Recognized by the manager of the charity for exceeding expectations.
• With the IT department, created a new medical and accounting software.

Safwa, Eastern, Saudi Arabia

• Assisted the head of the accounting department and checked all invoices for all customersand decreased loses by reviewing sales prices.
• Sold tickets to customers and called them before their flights to provide customer service.
• Advertised some travel programs to meet company targets.
• Liaised with government officials to expedite foreign workers's work visas.
• Planned, coordinated, and successfully implemented the opening of a new branch of the company.

Diploma, Management In International Business

Graduate - Level Diploma

Diploma, Human Resources Management

Very Intensive Program

Graduate Certificate, Marketing

Graduate - Level Graduate Certificate

Bachelor Degree Of Administrative Sciences, Accounting

Digital Marketing

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