Fera Valentina Email & Phone Number

Jakarta Selatan, Jakarta Raya, Indonesia

- Handling daily tasks such as answering phone calls, performing checks, and assisting in resolving customer issues.- Addressing approximately 30-50 customer inquiries per day by providing prompt and effective solutions.- Collaborating with other teams in meetings to design and implement projects aimed at enhancing customer satisfaction.

- Responsible for meeting project objectives, scope, especially achieving partners targets- Responsible for communicating and building, maintaining relationships with partners or video makers- Responsible for upholding the culture of the company, maintaining the satisfaction rate of the team.

-Support The Funnel Team (Tanya Team) and report directly to managerial or supervisor level-Create video solutions of math subject for primary school students-Maintaining the quality of the video solutions created- Make 300 videos of 5-10 minutes in a month

Bandung, Jawa Barat, Indonesia

Pada tahun ketiga perkuliahan, saya mengikuti Program Pengenalan Lapangan (PPL) di salah satu SMP Negeri di Kota Bandung, di mana saya mengajar mata pelajaran Matematika. Saya mengajar matematika untuk kelas VII dan VIII, serta berperan sebagai pembimbing ekstrakurikuler Paskibra. Selain itu, saya juga bertanggung jawab dalam kegiatan piket, yang meliputi.

Cianjur, Jawa Barat, Indonesia

Saya menjadi intruktur matematika di Kumon Otto Iskandardinata sebagai pekerja paruh waktu dan menjadi First Math Complater of Kumon Cianjur