Critical Incident Manager
Current
May 2020 - Present
AeroLeads people directory · profile
Fernando Contreras Email & Phone Number
Project Manager
at
NTT DATA Services
1 work email found
@ericsson.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Manager
Location
Querétaro, Querétaro, Mexico
Company size
Who is Fernando Contreras? Overview
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Quick answer
Fernando Contreras is listed as Project Manager at NTT DATA Services, a company with 22009 employees, based in Querétaro, Querétaro, Mexico. AeroLeads shows a work email signal at ericsson.com and a matched LinkedIn profile for Fernando Contreras.
Fernando Contreras previously worked as Critical Incident Manager at Ntt Data Services and Project / Incident Manager at Deloitte. Fernando Contreras holds Bachelor'S Degree, Psychology from Cenuah.
Company email context
Email format at NTT DATA Services
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{first}.{last}@ericsson.com
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AeroLeads found 1 current-domain work email signal for Fernando Contreras. Compare company email patterns before reaching out.
Profile bio
About Fernando Contreras
SKILLS AND COMPETENCIES: • Leadership.• Excellent telephone manner and high standard of communication skills. • Integrity.• Problem solving.• Can ensure a company has the right balance of staff in terms of skills & experience.• Able to analyze and interpret complex information. • Team development.• Able to deal with highly confidential matters professionally & discreetly.• Excellent customer focus, attention to detail and organization skills.• Collaboration.• Ability to work in a fast paced, quickly changing environment.• Ability to operate independently with minimal direction.• Task delegation.• Communication.• Empathy.• Where I lack technical expertise I can motivate, inspire and challenge members of my team.• Well-organized and responsible.
Listed skills include Educational Leadership, Problem Solving, Strategic Leadership, Creativity Skills, and 17 others.
Current workplace
Fernando Contreras's current company
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6 roles
Fernando Contreras work experience
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Project / Incident Manager
- incident Manager:
- Keep track and resolve issues of SLAs.
- Assign incidents tickets.
- Improve communication between Leads, users and technicians.
- Management of Incident Records and use of data collected by IT services.
- Having responsibility for driving the efficiency and effectiveness of the incident management process.Project Manager:
Jul 2018 - Oct 2019
Feb 2018 - Jul 2018
Major Incident Manager
- Coordination, management and communication of critical incidents and major incidents.
- Restored normal services operations within SLA limits as quick as possible to minimize impact on business operations.
- Management of Incident Records and use of data collected by IT services.
- Management processes to identify trends or significant problems.
- Monitor a variety of information and network systems: telecommunications circuits, data center, LAN/WAN systems… Show more
- Monitor a variety of information and network systems: telecommunications circuits, data center, LAN/WAN systems, routers, switches, firewalls, servers, storage, back up.
Aug 2017 - Feb 2018
Project Administrator Pmo / Pm Inductee - Team Lead Dispatch Center
Responsible for implementing the daily Project Manager Office activities.Detection of gaps that impact negatively project delivery and set up needed to make things happenHandling overall portfolio of projectsTracking over results of projectsEnsure SLAs, OLAs and/or UCs were fulfilled.Manage multiple projects portfolios and Project Management Office.
Jul 2015 - Aug 2017
Business English Instructor
A.C.E.
I was in charge of providing different companies with Business English lessons. Anything from emails and letters to common lingo in one-on-one conversational lessons.
Aug 2006 - Jan 2016
1 education record
Fernando Contreras education
-
Cenuah
FAQ
Frequently asked questions about Fernando Contreras
Quick answers generated from the profile data available on this page.
What company does Fernando Contreras work for?
Fernando Contreras works for NTT DATA Services.
What is Fernando Contreras's role at NTT DATA Services?
Fernando Contreras is listed as Project Manager at NTT DATA Services.
What is Fernando Contreras's email address?
AeroLeads has found 1 work email signal at @ericsson.com for Fernando Contreras at NTT DATA Services.
Where is Fernando Contreras based?
Fernando Contreras is based in Querétaro, Querétaro, Mexico while working with NTT DATA Services.
What companies has Fernando Contreras worked for?
Fernando Contreras has worked for Ntt Data Services, Deloitte, Deloitte Consulting, Tata Consultancy Services, and Ericsson.
How can I contact Fernando Contreras?
You can use AeroLeads to view verified contact signals for Fernando Contreras at NTT DATA Services, including work email, phone, and LinkedIn data when available.
What schools did Fernando Contreras attend?
Fernando Contreras holds Bachelor'S Degree, Psychology from Cenuah.
What skills is Fernando Contreras known for?
Fernando Contreras is listed with skills including Educational Leadership, Problem Solving, Strategic Leadership, Creativity Skills, Language Teaching, Team Leadership, University Teaching, and Visual Arts.
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