Ferdeen Khan Email & Phone Number

Birmingham, Gb

Birmingham, England, United Kingdom

Here are some of the skills I have developed through my time with 313 Automotive:Sales and Customer Service – Skilled in vehicle sales and building customer relationships to enhance satisfaction and close deals.Vehicle Preparation and Presentation – Proficient in preparing cars to showroom standards, ensuring optimal presentation for potential buyers.Vehicle Sourcing and Procurement – Experienced in sourcing vehicles from auctions, evaluating quality and value to meet dealership needs.Accounts and Financial Management – Competent in managing dealership accounts, tracking finances, and supporting financial transactions.Communication and Sales Inquiry Handling – Effective at responding to sales inquiries via email and phone, providing timely and informative responses to drive interest.Appointment Coordination and Viewings – Skilled in arranging viewings and coordinating schedules to accommodate customer needs.

Atherstone, England, United Kingdom

Electronic Data Interchange (EDI) Implementation: Spearheaded the setup of EDI systems, streamlining communication of business documents such as invoices between ALDI and its suppliers, significantly enhancing operational efficiency.Supplier Support: Managed supplier inquiries via email, providing timely and effective solutions to maintain smooth business operations.Level 2 Help Desk Support: Delivered advanced technical support through a ticketing system, ensuring quick resolution of IT issues and maintaining high service levels.SAP System Management: Utilized SAP for accessing and managing supplier records, contributing to accurate and efficient data handling.Reporting and Analysis: Created comprehensive spreadsheets and detailed reports for distribution to senior management, including the CEO, aiding in strategic decision-making.Automation and Error Detection: Developed automation skills using bots to identify and rectify errors in files, improving data accuracy and process efficiency.Skill Development: Enhanced proficiency in Excel, gained hands-on experience with SAP, and learned advanced automation techniques.

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

- Provided administrative support to the management team, including scheduling meetings, managing calendars, and coordinating travel arrangements, Also maintained accurate and over 50000 up-to-date records and databases, including customer contact information and sales data, with CRM software such as Keap and Acuity in accordance with GDPR guidelines.- I have collaborated with external partners such as the Commonwealth Games Federation to provide PCR test results for their athletes. This involved working closely with the executive board, team managers, and medical staff to ensure timely delivery of results, while maintaining strict confidentiality and adhering to all relevant regulations.- Demonstrated ability to effectively manage and respond to over 200 emails per day, utilizing strong organizational skills and attention to detail to prioritize workload and ensure timely and professional communication.- Experienced utilizing Google Sheets for data management and analysis, gaining experience creating and maintaining complex spreadsheets, including the use of formulas, functions, and pivot tables for reports.- Assisted with the preparation of reports and presentations and collaborated with team members to complete projects on time and within budget.- Answered and directed over 100 incoming calls per day and provided excellent customer service to both internal and external clients.

Birmingham, England, United Kingdom

- Specialised in PCR tests for COVID-19, I gained extensive experience in managing and overseeing the daily operations of a high-volume laboratory. I was responsible for ensuring that laboratory protocols were followed, samples were processed accurately and efficiently, and results were reported in a timely manner.- I had the opportunity to collaborate with external companies such as Randox Labs and EMA Labs, as well as the Commonwealth Games Federation, Executive Board, Team Wales, and para-athletes from many teams.- Working with Randox Labs and EMA Labs allowed me to develop a deeper understanding of laboratory techniques and protocols, as well as to learn from industry experts and gain exposure to new and emerging technologies. Collaborating with the Commonwealth Games Federation, Executive Board, Team Wales, and para-athletes from many teams allowed me to gain valuable experience in managing large-scale events.- Through these collaborations, I gained extensive experience in managing relationships with external partners, ensuring that laboratory protocols and procedures were aligned with industry standards and regulations, and coordinating with other departments and organizations to ensure that patient samples were processed efficiently and results were reported promptly, this also allowed me to develop strong technical skills in laboratory procedures and techniques, including sample preparation, nucleic acid extraction, PCR amplification, and data analysis. - My experience in this role allowed me to develop strong leadership and organizational skills, as I was responsible for overseeing a team of lab assistants and ensuring that all lab activities were performed to the highest standards. I was also responsible for training new staff members, developing laboratory protocols, and implementing quality control measures to ensure accurate and reliable results.

Birmingham

* Maintained the sales floor and processed transactions, including credit, cash, exchanges, returns, and refunds, at a fast-paced supermarket that achieved £300k in annual sales.* Managed opening and closing procedures, POS systems, stock control, and visualmerchandising, resulting in praise from area managers for a well-kept store.* Maintained a clean, organized inventory, using ESL systems to survey andmaintain proper labeling of over 2500 items throughout the store, resulting ina20% reduction in stock loss.* Operated an online home delivery service and reservation system, ensuring allorders were processed and completed within the advertised fulfillment times.* Welcomed and served 500-1000 customers per shift offering superb advice onproducts and help with finding merchandise.* Stayed informed about the latest sales offerings and loyalty programs.