Ferdinand Jordan Gojo Email & Phone Number

Zurich, ZH, CH

As the local representatives of IS Run the IS SD&A Managers act as its agents, playing a critical part in communicating with local IS organizationsIs the interface accountable for IS Run performance and ensures the execution of IS Run service deliverySingle point of contact for the in country organization to discuss IS RUN performance and escalations..

Zurich, ZH, CH

• After several years working with ABB, I secured a regional management position where I’m responsible for transforming local infrastructure services into global solutions, which I did by driving high standards for.
• Executed infrastructure solutions and service delivery using "core and flex" model per company requirements alongside internal infrastructure delivery units, infrastructure operations team members, and external.
• Delivered cost-effective, timely infrastructure services and support to relevant customer groups within appropriate domains and subdomains in accordance with all requirements and client standards.

Zurich, ZH, CH

Zurich, ZH, CH

• Managed all aspects of Enterprise technology structure, including LAN/WAN, computer operations, system administration, and telecommunications network. Negotiated outsourcing contracts and confirmed vendor fulfillment.
• Improved ERP system uptime to 99% availability.
• Identified and managed risks across entire scope of outsourcing activity, executing due-diligence procedures in conjunction with vendors and introducing ITIL process improvements for incident management, change.
• Spearheaded project for company global transition throughout Saudi Arabia and Bahrain from strategically planning project iterations and documenting deliverables to governing transition of EUS & EUC service towers.

Zurich, ZH, CH

• As a technical consultant, I administrated SAP BASIS planning, implementation, and post-production tracking in order to identify issues, consult with end-users, and provide support. We developed internal SAP releases.
• Led implementation of High Availability Solution, incorporating application & database layers in addition to server and storage high availability.
• Stabilized existing SAP landscape by introducing SAP Release Methodology.

Calgary, Alberta, CA

• By overseeing all of our technical projects, I ensured the successful delivery of networks, development initiatives, and disaster recovery systems that aligned with our company vision. I also created detailed financial.
• Identified new market opportunities and led IT process improvement by proactively researching and recommending new products.
• Designed and implemented eCommerce systems for numerous websites, brand recognition and awareness initiatives, and marketing campaigns to further progress toward organizational goals.

Calgary, Alberta, CA

• In managing application and architecture support products, I was responsible for gathering requirements for projects and scheduling them out across timelines, making sure to make room for bug fixes and quality.
• Directly oversaw 10 full-time technical professionals and four vendors specializing in SAP Basis, SAP Bi/BW, SAP Security, SAP ABAP and non SAP application support.
• Led application management for UFA's Business Application and Infrastructure Resilience Program, a $6M-budget project incorporating data centre relocation, disaster recovery infrastructure build, and physical to.

Zurich, ZH, CH

• Selected Achievements:
• Participated in the SOX implementation project with KPMG and Ernst & Young to ensure ongoing compliance and mitigate audit findings.
• Designated Process Owner for SAP change management and user access management and Sarbanes-Oxley compliance tester.
• Produced and analyzed reports in SAP using SUIM, and security related tables (AGR*, USR*, etc), and customized Query reports.
• Solid experience with resolving ticket issues and troubleshooting security authorization problems while adhering to Service Level Agreements (SLA).
• Championed the local implementation of ABB eRecruitment system and Performance and Development Appraisal system (ESS/MSS). ABB uses SAP based group Human Resources Tools solution for globally managing their recruitment.

Zurich, ZH, CH

• Selected Achievements:
• Involved in one full life cycle implementation to design the data archiving requirements for ABB Saudi Arabia.
• Administered ABB Saudi Arabia's SAP ECC 6.0 systems consisted of more than 5 SAP systems installed on Windows 2000/2003, Oracle platforms, running on IBM xSeries 3950 M2 and IBM xSeries 3650, comprised of test, quality.
• Performed kernel patch upgrades, system copies from productive to test systems, configured satellite systems for the entire company,
• Successfully performed daily SAP basis activities including system monitoring and observing performance items in order to avoid bottle necks, printer and scanner definitions
• Implemented BASWARE Enterprise Purchase to Pay and Financial Management solutions.

Zurich, ZH, CH

• Selected Achievements:
• Successfully positioned IS Application resources to ensure flexibility regarding capacity, competency, and cost.
• Involved in the first implementation of SAP R/3 3.0F.
• Defined the business process and the business modelling in MM which included Requisitioning, Purchasing, MRP, Inventory Management and Logistics Execution.
• Spearheaded implementation of comprehensive IS Application strategy focused on client satisfaction, support for all IS Applications, deadline / budget management, accurate invoicing, and continuing education.
• Consistently met client deadlines and budget requirements in adherence with Service Level Agreements.

Managing High Performance Teams, Continuing Education

Understanding Leadership, Continuing Education

Effective Workplace Communication, Continuing Education

Itil V3 Foundation, Itil

Bscs, Bachelor Of Science Degree In Computer Science