Fernando Fonseca 🏳️‍🌈 Email & Phone Number

New York, Ny, Us

São Paulo, Brazil

São Paulo, Brasil

Structuring of the Legal Operations area, focused in Efficiency - Simplify to Scale, leading Projects and Technological Improvements, Legal Billing and Paralegal Routines, at QuintoAndar Group. Assistance to Legal Executives, Litigation (Civil, Labor, Tax, Criminal, Procon, etc), Contracts, Data Privacy, Intellectual Property, Compliance/PLD, Public Policy, M&A, Corporate and Stock Administration. Expertise in Billing, Provisioning, Contingency, Financial Reconciliation and Vendor Management. Ability to manage multiple tasks efficiently.

São Paulo, Brasil

Legal Operations for Mass Civil Litigation. Creation and structuring of the Legal Analytics, Controllership and Strategy area. Product Owner/Scrum Master in important projects such as: (i) development of automations for compliance, savings and scalability of Paralegal Routines - administrative and lawsuits; (ii) application of Jurimetrics and definition of strategies on repetitive behaviors at lawsuits; (iii) assistance in defining a list of thesis and tool for suggesting specific cases; (iv) systemic audits and continuous sanitization of registrations and lawsuits progress; (v) customization of an interactive BI platform, in real time, for monitoring performance by customers; (vi) integration of the internal process management system with customer management platforms, via API and RPA's; (viii) integrated management of information and documents between legal and financial departments. Protagonism and contribution to changing mindset and organizational culture, through technological immersion of the legal department and recurring training on professional dynamism, digital tools and agile methodologies, such as SCRUM and KANBAM.

São Paulo, Brasil

Credit Recovery Management and Extrajudicial Property Repossession, cf. BRL Law 9,514/97 - Fiduciary Alienation. Participation in projects such as: (i) implementation of digital signatures with Notary Services; (ii) increased efficiency in Real Estate Due Diligence research; (iii) systems management and structuring procedural steps; (iv) definition of procedural KPIs, legal SLA and Legal Analytics (BI); (v) high-volume automation in the preparation of legal documents, payment of costs and protocols to public institutes.

São Paulo, Brasil

Contact Center Management - 25 people, for negotiating B2C and B2B debts. Leadership in projects such as: (i) interactive billing bots, to increase NPS and savings; (ii) definition of KPIs and dashboards (BI) for personalized real-time analysis; (iii) skill training for team development; (iv) application of internal compliance policies to the telemarketing sector.

São Paulo, Brasil

Structuring of the backoffice area, support for management and product areas - Call Center and Legal. Conducting projects such as: (i) controlling deadlines and payments; (ii) document preparation flow; (iii) simplified issuance of management reports; (iv) creation of internal communication and systemic consultation; (v) use of technologies to reduce SLA and increase scalability of administrative routines.

Caçapava, São Paulo, Brasil

Assistance in the Presidency's Office and support on legislative sessions, responding to and organizing requests from citizens, low-complexity research on Federal, State and Municipal legislation, monitoring agendas of State and Federal Chambers and preparing publicity materials relating to the Municipal Chamber, for communication channels in the city and neighborhood.

Caçapava, São Paulo, Brasil

Advice and administration of the agenda, guidance of assistants, low-complexity jurisprudential research, monitoring of legislative and judicial agendas, structuring of internal information and formatting of documents, transcription of academic books on Civil and Environmental Law authored by the Magistrate, Dr. Geraldo Ferreira Lanfredi, now retired and acting as a Lawyer.

Caçapava, São Paulo, Brasil

Responsible for organizing, analyzing and recording tax documents, assisting in the preparation and sending of tax returns, carrying out tax calculations and issuing tax collection forms, verifying possible tax benefits and helping to maintain clients' tax regularity.

Mba, Project Management

Bacharelado, Law

Bacharelado, Secretariado Executivo Trilíngue

Técnico, Business/Commerce, General