Ferdinand De Leon

Ferdinand De Leon Email and Phone Number

csa at WNS Global Services @ WNS Global Services
bombay, maharashtra, india
Ferdinand De Leon's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Ferdinand De Leon

Customer service support in customer satisfaction, retention, and profitability.From understanding the company’s brand promise, to purchase decisions, order fulfillment, billing and payment events, as well as overall support interactions.

Ferdinand De Leon's Current Company Details
WNS Global Services

Wns Global Services

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csa at WNS Global Services
bombay, maharashtra, india
Website:
wns.com
Employees:
26824
Ferdinand De Leon Work Experience Details
  • Wns Global Services
    Csa
    Wns Global Services Feb 2006 - Present
    handles inbound campaign for travelocity ,mostly reservation .( car ,air ,hotel)
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  • Vxi Global Solutions, Inc
    Csr / Tier 2
    Vxi Global Solutions, Inc Mar 2006 - Oct 2008
    View
  • Vxi Inc
    Fla /Csr
    Vxi Inc Jan 2006 - Oct 2008
    utilizing persuasion/mediation skills.Created customer satisfaction survey, drastically reducing potential problems.; Handles reservation for TRAVELOCITY, air,hotel ,reservationMaintain quality control/satisfaction records, constantly seeking new ways to improve customer service.; CSA / CSAT TIER 2Handles inbound sales for a fashion account / NEWPORT NEWS .SPIEGELPerforms order entry,order tracking,coordinate on delivery,and receiving and liase with forwarders and third party logistics providerTELEPERFORMANCE ortigas center 2004-2005 . Handles inbound sales /SPRINT . billing ,activation,upgrades

Ferdinand De Leon Education Details

Frequently Asked Questions about Ferdinand De Leon

What company does Ferdinand De Leon work for?

Ferdinand De Leon works for Wns Global Services

What is Ferdinand De Leon's role at the current company?

Ferdinand De Leon's current role is csa at WNS Global Services.

What schools did Ferdinand De Leon attend?

Ferdinand De Leon attended University Of The East, University Of The East.

Who are Ferdinand De Leon's colleagues?

Ferdinand De Leon's colleagues are Payal Londhe, Robin S Phul Singh, Shubham Varshney, Replicator X25, Rose Ann Ellson, Aditya Akhade, Priyanka Buke.

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