Ferdinand Layugan Email and Phone Number
Ferdinand Layugan phone numbers
More than 7+ years in the field of Construction Industry including as MEP and Maintenance Engineer. 11+ years experienced in the field of Automotive Industry, 7 years as a Service Advisor / Technical Service Engineer. Attending customers’ complaints, requirements and provide immediate action & solution to enhance “customer and quality service” for their satisfaction.
Hawaiianparadisecoffee
View- Website:
- hawaiianparadisecoffee.com
- Employees:
- 31
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Coffee RoasterHawaiianparadisecoffeeHawaii, United States -
Coffee RoasterHawaiianparadisecoffee Mar 2023 - PresentHonolulu County, Hawaii, United StatesRoasting the coffee and do the packing in a 24oz bags and 5 lbs. bags. Perform a green bean inventory every Friday. Do maintenance of the Roaster every week to ensure a good performance and efficient working condition. -
Utility Steward / DishwasherDouble Tree By Hilton (Alana) Aug 2019 - PresentHonolulu County, Hawaii, United StatesSet-up the equipment needed during Banquets and Buffets (breakfast). Bring food and ensure that foods are always available during the time frame. Breakdown the line and clean all dirty dishes.
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Coffee RoasterHawaiian Isles Kona Coffee Company Jan 2017 - Feb 2023Honolulu County, Hawaii, United StatesSet up the inter-related machines, equipment prior to Coffee Roasting and ensure that all are working. Monitor the process of roasting to get the desired coffee profile, the texture and good appearances of the roasted coffee. Operates different type of Coffee packaging machine. Do necessary setting and adjustments if needed. Troubleshoot machine and execute corrective measures as needed.
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Mep Engineer Cum Maintenance EngineerWaterman Nov 2008 - Sep 2016Dubai, United Arab Emirates1. Maintenance Engineer• Plan, coordinate and supervise staffs for the maintenance & repair works of swimming pools, fountains and water-features in various location in the UAE. • Attend customer complaint and inquiry. Report any concerns and provide proposal / solution to resolve the issue. • Troubleshooting concerns such as water quality problems (i. e. physical properties and chemical balances), equipment problems, excessive water consumption, water leakages etc. 2. MEP Engineer• Plan, coordinate, supervise and execute all mechanical, electrical, plumbing works and “LIFE” safety systems. • Advise project manager and supervisors of problems and their effect on the project. • Monitoring staffs for compliance with their responsibilities and progress of the MEP works for the compliance with schedule and quality control.
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Service AdvisorOctane Car Service Centre Aug 2006 - Aug 2008Dubai, United Arab Emirates• Provided with systematic, qualified support and assistance to the customers in all of the service process (from receiving – to – billing including estimation), and to enhance customer satisfaction as the basis for long-term building business relationship. • Scheduling and preparing for Customer appointment and handle difficult customers.
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Warranty Administrator - AudiA Nabooda Automobiles Llc Jun 2002 - May 2006Dubai, United Arab Emirates• Process and settle all legitimate Warranty Claims of Audi and Volkswagen. • Ensure all works aimed at protecting the interest of customers, dealers, manufacturer in the event of warranty claims. • Assess warranty and goodwill claims. • Conduct Service System Training to newly hired employees to familiarize the flow process effectively and efficiently.
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Workshop SupervisorAlamo Transport Leasing And Services May 2001 - Jun 2002Paranaque, Philippines• Ensure that the Workshop Department contributes by means of the optimized service delivery and repair works to the satisfaction of the customer and exploit market potential in the Service sector. • Ensures high quality service is delivered (such as meeting completion deadlines, quality of works billing) to protect customer's interest.
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Reception Head Cum Service AdvisorMakati, Philippines Oct 1999 - Apr 2001Makati, Philippines• Assist the Service Manager for the daily production / operation of the Service Department. Handle difficult customers and Supervise Service Advisors. In-charge of personalized customer reception and enhance customer service. • In-charge of job distribution to technicians, maintain good productivity level, efficiency and effective control system. • Ensure that quality service at a reasonable price to customers while maintaining a profitable operation with high quality of works.
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Technical Service EngineerColumbian Motors Corporation Mar 1996 - Oct 1999Paranaque, Philippines• Help ensure customer satisfaction by conducting field services to gather technical information with regards to the problem being encountered, study, give feedback to concerned dealers, recommend and implement solutions. • Provides assistance to Mazda and KIA dealers and resolves problem thru quality problem analysis and recommend, implement solutions.
Ferdinand Layugan Skills
Ferdinand Layugan Education Details
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Northwestern University, PhilippinesMechanical Engineering
Frequently Asked Questions about Ferdinand Layugan
What company does Ferdinand Layugan work for?
Ferdinand Layugan works for Hawaiianparadisecoffee
What is Ferdinand Layugan's role at the current company?
Ferdinand Layugan's current role is Coffee Roaster.
What is Ferdinand Layugan's direct phone number?
Ferdinand Layugan's direct phone number is +180882*****
What schools did Ferdinand Layugan attend?
Ferdinand Layugan attended Northwestern University, Philippines.
What skills is Ferdinand Layugan known for?
Ferdinand Layugan has skills like Customer Service, Engineering, Microsoft Office, Team Leadership, Operations Management.
Who are Ferdinand Layugan's colleagues?
Ferdinand Layugan's colleagues are Zeth Jaypee Gabur, Vernon Simmons, Kai Kolowena, Gilbert Crisostomo, Shane Cardenas, Jean-Claude R. Drui, Koichi Kenny Hozumi.
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