Ferdinand Layugan

Ferdinand Layugan Email and Phone Number

Coffee Roaster @ HawaiianParadiseCoffee
Hawaii, United States
Ferdinand Layugan's Location
Honolulu County, Hawaii, United States, United States
Ferdinand Layugan's Contact Details

Ferdinand Layugan phone numbers

About Ferdinand Layugan

More than 7+ years in the field of Construction Industry including as MEP and Maintenance Engineer. 11+ years experienced in the field of Automotive Industry, 7 years as a Service Advisor / Technical Service Engineer. Attending customers’ complaints, requirements and provide immediate action & solution to enhance “customer and quality service” for their satisfaction.

Ferdinand Layugan's Current Company Details
HawaiianParadiseCoffee

Hawaiianparadisecoffee

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Coffee Roaster
Hawaii, United States
Employees:
31
Ferdinand Layugan Work Experience Details
  • Hawaiianparadisecoffee
    Coffee Roaster
    Hawaiianparadisecoffee
    Hawaii, United States
  • Hawaiianparadisecoffee
    Coffee Roaster
    Hawaiianparadisecoffee Mar 2023 - Present
    Honolulu County, Hawaii, United States
    Roasting the coffee and do the packing in a 24oz bags and 5 lbs. bags. Perform a green bean inventory every Friday. Do maintenance of the Roaster every week to ensure a good performance and efficient working condition.
  • Double Tree By Hilton (Alana)
    Utility Steward / Dishwasher
    Double Tree By Hilton (Alana) Aug 2019 - Present
    Honolulu County, Hawaii, United States
    Set-up the equipment needed during Banquets and Buffets (breakfast). Bring food and ensure that foods are always available during the time frame. Breakdown the line and clean all dirty dishes.
  • Hawaiian Isles Kona Coffee Company
    Coffee Roaster
    Hawaiian Isles Kona Coffee Company Jan 2017 - Feb 2023
    Honolulu County, Hawaii, United States
    Set up the inter-related machines, equipment prior to Coffee Roasting and ensure that all are working. Monitor the process of roasting to get the desired coffee profile, the texture and good appearances of the roasted coffee. Operates different type of Coffee packaging machine. Do necessary setting and adjustments if needed. Troubleshoot machine and execute corrective measures as needed.
  • Waterman
    Mep Engineer Cum Maintenance Engineer
    Waterman Nov 2008 - Sep 2016
    Dubai, United Arab Emirates
    1. Maintenance Engineer• Plan, coordinate and supervise staffs for the maintenance & repair works of swimming pools, fountains and water-features in various location in the UAE. • Attend customer complaint and inquiry. Report any concerns and provide proposal / solution to resolve the issue. • Troubleshooting concerns such as water quality problems (i. e. physical properties and chemical balances), equipment problems, excessive water consumption, water leakages etc. 2. MEP Engineer• Plan, coordinate, supervise and execute all mechanical, electrical, plumbing works and “LIFE” safety systems. • Advise project manager and supervisors of problems and their effect on the project. • Monitoring staffs for compliance with their responsibilities and progress of the MEP works for the compliance with schedule and quality control.
  • Octane Car Service Centre
    Service Advisor
    Octane Car Service Centre Aug 2006 - Aug 2008
    Dubai, United Arab Emirates
    • Provided with systematic, qualified support and assistance to the customers in all of the service process (from receiving – to – billing including estimation), and to enhance customer satisfaction as the basis for long-term building business relationship. • Scheduling and preparing for Customer appointment and handle difficult customers.
  • A Nabooda Automobiles Llc
    Warranty Administrator - Audi
    A Nabooda Automobiles Llc Jun 2002 - May 2006
    Dubai, United Arab Emirates
    • Process and settle all legitimate Warranty Claims of Audi and Volkswagen. • Ensure all works aimed at protecting the interest of customers, dealers, manufacturer in the event of warranty claims. • Assess warranty and goodwill claims. • Conduct Service System Training to newly hired employees to familiarize the flow process effectively and efficiently.
  • Alamo Transport Leasing And Services
    Workshop Supervisor
    Alamo Transport Leasing And Services May 2001 - Jun 2002
    Paranaque, Philippines
    • Ensure that the Workshop Department contributes by means of the optimized service delivery and repair works to the satisfaction of the customer and exploit market potential in the Service sector. • Ensures high quality service is delivered (such as meeting completion deadlines, quality of works billing) to protect customer's interest.
  • Makati, Philippines
    Reception Head Cum Service Advisor
    Makati, Philippines Oct 1999 - Apr 2001
    Makati, Philippines
    • Assist the Service Manager for the daily production / operation of the Service Department. Handle difficult customers and Supervise Service Advisors. In-charge of personalized customer reception and enhance customer service. • In-charge of job distribution to technicians, maintain good productivity level, efficiency and effective control system. • Ensure that quality service at a reasonable price to customers while maintaining a profitable operation with high quality of works.
  • Columbian Motors Corporation
    Technical Service Engineer
    Columbian Motors Corporation Mar 1996 - Oct 1999
    Paranaque, Philippines
    • Help ensure customer satisfaction by conducting field services to gather technical information with regards to the problem being encountered, study, give feedback to concerned dealers, recommend and implement solutions. • Provides assistance to Mazda and KIA dealers and resolves problem thru quality problem analysis and recommend, implement solutions.

Ferdinand Layugan Skills

Customer Service Engineering Microsoft Office Team Leadership Operations Management

Ferdinand Layugan Education Details

  • Northwestern University, Philippines
    Northwestern University, Philippines
    Mechanical Engineering

Frequently Asked Questions about Ferdinand Layugan

What company does Ferdinand Layugan work for?

Ferdinand Layugan works for Hawaiianparadisecoffee

What is Ferdinand Layugan's role at the current company?

Ferdinand Layugan's current role is Coffee Roaster.

What is Ferdinand Layugan's direct phone number?

Ferdinand Layugan's direct phone number is +180882*****

What schools did Ferdinand Layugan attend?

Ferdinand Layugan attended Northwestern University, Philippines.

What skills is Ferdinand Layugan known for?

Ferdinand Layugan has skills like Customer Service, Engineering, Microsoft Office, Team Leadership, Operations Management.

Who are Ferdinand Layugan's colleagues?

Ferdinand Layugan's colleagues are Zeth Jaypee Gabur, Vernon Simmons, Kai Kolowena, Gilbert Crisostomo, Shane Cardenas, Jean-Claude R. Drui, Koichi Kenny Hozumi.

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