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Ferdinand Macarulay Email & Phone Number

Customer Service Agent at Fiserv EFT at Fiserv
Location: Miami-Fort Lauderdale Area, United States, United States 11 work roles 3 schools
1 work email found @fiserv.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email f****@fiserv.com
LinkedIn Profile matched
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Current company
Role
Customer Service Agent at Fiserv EFT
Location
Miami-Fort Lauderdale Area, United States, United States
Company size

Who is Ferdinand Macarulay? Overview

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Quick answer

Ferdinand Macarulay is listed as Customer Service Agent at Fiserv EFT at Fiserv, a company with 10 employees, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a work email signal at fiserv.com and a matched LinkedIn profile for Ferdinand Macarulay.

Ferdinand Macarulay previously worked as Merchant Services at Fiserv and Customer Service Agent at Fiserv Eft. Ferdinand Macarulay holds H.I.T., Health Information/Medical Records Technology/Technician from Broward College.

Company email context

Email format at Fiserv

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{first}.{last}@fiserv.com
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AeroLeads found 1 current-domain work email signal for Ferdinand Macarulay. Compare company email patterns before reaching out.

Profile bio

About Ferdinand Macarulay

Sales Operations and ManagementCustomer Service and Aftersales OperationsCall Center Operation and Business ProcessService Accounts Management and RetentionInventory Management and MonitoringBilling Process and ManagementBusiness Strategy and DevelopmentUAT-Users Acceptance Test and Business Process ImplementationBusiness Administration and Manpower Outsourcing SKILLS AND QUALIFICATIONKnowledgeable in documentation process such as; Activations of Post paid and Prepaid lines, New Accounts validations and Retention program, Sales presentation and sales processing (inbound and outbound) and Aftersales operation. Capable of learning and adapting to new tasks and work environment. Can work with minimum supervision, trainable with good interpersonal skills. Customer oriented person with solid experience in Customer Service, Activations operation, Sales and Marketing, Accounting system, Warehousing and Inventory control system, lighting and audio set-up services and, exposure on medical services set up and operation. With advance skills in computer operation and system applications software which includes; CRM-Customer Request Management, ICMS-Integrated Customer Management System, Documents Imaging, CABS-Customer Administration and Billing System, desktop publishing and data encoding, proofreading and OQA-operation quality assurance management.

Listed skills include Sales Operations, Sales, Merchandising, Retail, and 18 others.

Current workplace

Ferdinand Macarulay's current company

Company context helps verify the profile and gives searchers a useful next step.

Fiserv
Fiserv
Customer Service Agent at Fiserv EFT
255 Fiserv Drive, Brookfield, Wisconsin 53045, us
Website
Employees
10
AeroLeads page
11 roles · 30 years

Ferdinand Macarulay work experience

A career timeline built from the work history available for this profile.

Merchant Services

Current

Milwaukee, Wisconsin, US

May 2024 - Present

Customer Service Agent

Current

Receiving and taking inbound calls from all type customers, accredited partners and merchants.Answers all inquiries and process all service requests from internal and external customers.Research and provide applicable resolution to all inbound calls, both external and internal customers.Provide excellent customers service experience to all inbound calls.

Jan 2021 - Present

Sales Associate

Bentonville, Arkansas, US

Manage and assist in achieving proper store appearance and maintaining store standards.Assist external and internal customers with our products and services locations and guidelines.Help resolve customers problems and concerns, thru proper escalation with the management members to appropriately solve any customers issues/concerns.Participate in our store.

Oct 2018 - Jan 2021

Csr-Uhc Acct

Paris, Île-de-France, FR

Receive and take inbound calls from external and internal customers under UHC accountAnswer and provide assistance on all inquiries, service requests, and service resolutions of all inbound calls at all timesMaintain high customer service experience to all inbound calls received on our daily operationsDeliver and provide appropriate solutions and follow.

Apr 2020 - Dec 2020

Distributor Sales Specialist

Responsible for conducting sales blitz, marketing event and sales promotions of the TFC products and services. Manage products inventory and handle proper distribution and stocks allocation to our different sales channels. Schedule delivery and installation of TFC-IPTV and ensure successful account activation.

Feb 2013 - Apr 2020

Sales And Service Consultant

Gti Corporation

Develop business ideas towards improving sales record of the accredited sales channels. Create effective business plans, strategies and implementation. Manage all type of sales events and products promotion within our assigned region/territory. Build rapport to our sales partners and customers, maintain effective communications with sales management..

Jun 2015 - Jan 2019

Line Service Technician

Tamarac, FL, US

Service Technician-Flex&Large diameter

Apr 2016 - Apr 2018

Operating Room Technician-Ssa

Fort Lauderdale, US

Provides patient care assistance in order to supply positive patient outcomes.Establishes and maintains open lines of communication, on both internal and external interactions to effectively represent quality of our service.Monitor and maintain proper inventory systems of our medical equipment and supplies.Surveys, check and reports any medical equipment.

Mar 2012 - Jan 2015

Products Sales Specialist

US

- Responsible for handling and managing all inquiries, service order request, sales, and aftersales transactions of our external & internal customers in relation to all our products and services offer.- Do follow-up calls and follow through task, on all service order request and sales transactions that will generate sales and revenue in our organization..

Sep 2008 - Feb 2013

Sales Territory Manager-Broadband It Products

Makati, PH

- Forecasting sales productions and revenue, relevance to our set sales target, sales activities and events in my assigned region and territories.- Assign and delegate sales target and sales revenue for each member (BSC-Broadband Sales Coordinator) of my team to ensure the ideal and potential productivities on their area of sales responsiblity.- Coaching.

Feb 2005 - May 2008

Oic-Activations / Wcm-Mall Based Operations

Makati, PH

- In-charge of Wireless center retail and business operations which includes; Frontline customer service (Sales and Aftersales), Cashiering services (Payment transactions and Bank remittance) and Wireless Center Inventory and technical support transactions.- Screening, validation, approval, and processing of submitted documents for new connect retention.

1996 - 2005 ~9 yrs
Team & coworkers

Colleagues at Fiserv

Other employees you can reach at fiserv.com. View company contacts for 10 employees →

3 education records

Ferdinand Macarulay education

H.I.T., Health Information/Medical Records Technology/Technician

Broward College

Associate Of Science - As, Computer And Information Sciences And Support Services

Florida Career College

Bachelor'S Degree, Computer Science - (Cdmp)

Lyceum Of The Philippines - Intramuros, Manila
FAQ

Frequently asked questions about Ferdinand Macarulay

Quick answers generated from the profile data available on this page.

What company does Ferdinand Macarulay work for?

Ferdinand Macarulay works for Fiserv.

What is Ferdinand Macarulay's role at Fiserv?

Ferdinand Macarulay is listed as Customer Service Agent at Fiserv EFT at Fiserv.

What is Ferdinand Macarulay's email address?

AeroLeads has found 1 work email signal at @fiserv.com for Ferdinand Macarulay at Fiserv.

Where is Ferdinand Macarulay based?

Ferdinand Macarulay is based in Miami-Fort Lauderdale Area, United States, United States while working with Fiserv.

What companies has Ferdinand Macarulay worked for?

Ferdinand Macarulay has worked for Fiserv, Fiserv Eft, Walmart, Teleperformance, and The Filipino Channel - Tfc Hawaii.

Who are Ferdinand Macarulay's colleagues at Fiserv?

Ferdinand Macarulay's colleagues at Fiserv include Donna Scott, Ron Russo, Carl Wineland, Phyllis Ferguson, Pmp, Csm, Cspo, Cdp, and Ashutosh Punj.

How can I contact Ferdinand Macarulay?

You can use AeroLeads to view verified contact signals for Ferdinand Macarulay at Fiserv, including work email, phone, and LinkedIn data when available.

What schools did Ferdinand Macarulay attend?

Ferdinand Macarulay holds H.I.T., Health Information/Medical Records Technology/Technician from Broward College.

What skills is Ferdinand Macarulay known for?

Ferdinand Macarulay is listed with skills including Sales Operations, Sales, Merchandising, Retail, Sales Management, Inventory Management, Customer Service, and Customer Satisfaction.

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