Ferdinand Macarulay Email & Phone Number

Milwaukee, Wisconsin, Us

Receiving and taking inbound calls from all type customers, accredited partners and merchants.Answers all inquiries and process all service requests from internal and external customers.Research and provide applicable resolution to all inbound calls, both external and internal customers.Provide excellent customers service experience to all inbound calls received on day to day operationsFollow all appropriate guidelines in providing world class service in resolving and processing customers requests in our daily operations.

Bentonville, Arkansas, Us

Manage and assist in achieving proper store appearance and maintaining store standards.Assist external and internal customers with our products and services locations and guidelines.Help resolve customers problems and concerns, thru proper escalation with the management members to appropriately solve any customers issues/concerns.Participate in our store inventory counts and reconcillation according to company’s guidelines.Work with multiple managers and associates to stock shelves, answers customers inquiries/questions and help check out customers Process general merchandise claims and identify each claims for proper handling.Do modular works and set up shelves properly, process/complete section work and aisles zoning systematically.Processing and implementation of new price changes, price rollback and clearance items following company’s guidelines.Receive and accomodate special projects assigned by our store Manager and Coaches.Ensure compliance and completion in all company’s training and career pathways on a timely manner.

Paris, Île-De-France, Fr

Receive and take inbound calls from external and internal customers under UHC accountAnswer and provide assistance on all inquiries, service requests, and service resolutions of all inbound calls at all timesMaintain high customer service experience to all inbound calls received on our daily operationsDeliver and provide appropriate solutions and follow service process according to company’s guidelines

Responsible for conducting sales blitz, marketing event and sales promotions of the TFC products and services . Manage products inventory and handle proper distribution and stocks allocation to our different sales channels. Schedule delivery and installation of TFC-IPTV and ensure successful account activation.

Develop business ideas towards improving sales record of the accredited sales channels. Create effective business plans, strategies and implementation. Manage all type of sales events and products promotion within our assigned region/territory. Build rapport to our sales partners and customers, maintain effective communications with sales management. Recommend advertising and promotional activities/events to satisfy clients sales objectives.

Tamarac, Fl, Us

Service Technician-Flex&Large diameter

Fort Lauderdale, Us

Provides patient care assistance in order to supply positive patient outcomes.Establishes and maintains open lines of communication, on both internal and external interactions to effectively represent quality of our service.Monitor and maintain proper inventory systems of our medical equipment and supplies.Surveys, check and reports any medical equipment for repair and maintenance to our immediate supervisor.Monitor and ensures transportations of all surgical specimen samples to hospital laboratory.Maintains the confidentiality of all information, procedures and documents related to our Surgery Department at all times.

Us

- Responsible for handling and managing all inquiries, service order request, sales, and aftersales transactions of our external & internal customers in relation to all our products and services offer.- Do follow-up calls and follow through task, on all service order request and sales transactions that will generate sales and revenue in our organization.- Attend and participate in all vendors, suppliers and retailers meeting on a regular basis in able to update, and disseminate any changes and implement new process in relation to our new and existing products and services.

Makati, Ph

- Forecasting sales productions and revenue, relevance to our set sales target, sales activities and events in my assigned region and territories.- Assign and delegate sales target and sales revenue for each member (BSC-Broadband Sales Coordinator) of my team to ensure the ideal and potential productivities on their area of sales responsiblity.- Coaching and empowering all my broadband sales coordinators by giving them on-time and adequate trainings, related to sales process and proper customer service handling- Generates monthly, quarterly and yearly database reports of broadband activations to consolidate all the commissions of my respective Broadband sales coordinators and monitor the progress and productivity of our accredited sales channels and partners- Manage and handle broadband sales coordinators in my region, in terms of all their sales transactions, agents recruitment and business tie-ups activities/transactions; related to broadband products and services.- Re-enforce open communications to my respective team to ensure that proper implementation of sales goals and new accounts/projects will be meet according to our company’s set goals and objectives.- Cascade latest updates and advisories related to new promos and business process in our broadband sales operations and, communicate the current and forthcoming promotions, products and services - Working directly and indirectly with different sales channels and other departments within the company to ensure stated sales targets and objectives will meets and/or exceed expectations.- Conduct sales trainings and sales meetings to educate, equip and drive sales in our assigned territories and region- Coaching and empowering all my broadband sales coordinators by giving them respective trainings, refresher courses related to Sales operation and effective sales handling, Customer service and aftersales handling, Sales business process and procedures in compliance to organization directions and goals.

Makati, Ph

- In-charge of Wireless center retail and business operations which includes; Frontline customer service (Sales and Aftersales), Cashiering services (Payment transactions and Bank remittance) and Wireless Center Inventory and technical support transactions.- Screening, validation, approval, and processing of submitted documents for new connect retention program, new infinity and infinity migration applications submitted by different sales channels.- Attend to all sales and aftersales transactions of our walk-in customers in our daily wireless store operation and focus on meeting and exceeding customers expectations.- Handle customer request in various type of transactions such as; sales, new connection applications, customer account retention, inventory operation, aftersales, business tie-up and company related event/activities.- Prepare daily, weekly and monthly reports of processed transactions for new connect activation, retention and infinity accounts; also generate itemized consolidation reports on each type of transactions for monthly and yearly reporting.- Provide latest updates and advisories related to new promos and business process in our activations operation and counter after sales section. Coordinate with other department as part of my administrative task.- Manage and maintain proper inventory system in our Wireless Center; ensuring all products demo are available with complete accessories and manuals in able to deliver excellent customer service to our internal and external customers.- Constant communication with our main inventory warehouse management team to report all deliveries of new products and reconcile any variances to ensure accurate inventory reports.- Generates and submit all Wireless Center inventory reports on a timely manner, keep the inventory section organized and maintained products availability at all times, to meet our customer requirements, needs and expectations.

H.I.T., Health Information/Medical Records Technology/Technician

Associate Of Science - As, Computer And Information Sciences And Support Services

Bachelor'S Degree, Computer Science - (Cdmp)