Ferdous Ali Email & Phone Number

Ilford, GB

- I delivered the Mental Health Transformation Programme in Waltham Forest, a complex multi-dimensional programme which had wide reaching impact across the organisation.- During my role I completed my PRINCE2 project management certification. - I provided end-to-end project support to deliver against project plans, identifying key milestones and using.

London, England, United Kingdom

- I provided line management for the business support team, a team of 4 members of staff. - I coordinated the PPE hub during the COVID-19 pandemic, ensuring delivery of protective equipment at a critical time.- I managed complaints, which included handling formal complaints, addressing Coroner's inquiries, and responding to informal concerns. This involved.

- I was the subject matter expert in Children's Health data for a borough with a population size of over 300,000 people.- Part of the Senior Management Team (SMT), reporting directly to the Head of Service.- I provided direct line management for the Children's Health Information Service (CHIS), directly managing 14 members of staff.- I led on developing.

- I provided expert analytical input and leadership in order to facilitate development and analysis of a range of modelling techniques that underpin the NELCSU agenda, supporting the placements function within Continuing Healthcare (CHC).- Acted as the overarching analytical lead for Croydon CCG in developing and maintaining programmes to support capacity.

- I analysed complex quality improvement information and data by using Statistical Process Control (SPC) methodology and its related tools. Worked with colleagues in the central QI team to fully understand and investigate issues emerging from this analysis.- Developed mental health data dashboards for monthly and weekly reporting in following areas.

London, United Kingdom

• Acquired a deep understanding of data quality approach to managing data.
• Excelled as data lead on various data quality projects, including: Data migration a d large scale cleansing of inactive data pathways (RTT).
• Trained and supervised new members of staff on data quality operations.
• Delivered training across the trust on the usage of NHS Patient Demographic Service.
• Responsible for validating monthly financial data received through NHS monthly download process (flex/freeze).
• Statutory returns Daily Winter Sitrep (Unify2), this included creating SQL scripts to extract data from the data warehouse.

London, United Kingdom

• Ensured that all case notes held in the Health Records Library were in a neat and tidy condition and that all notes were filed according to the agreed protocol.
• Ensured all the staff that used the library were proficient in the use and maintenance of the electronic tracer system when removing any notes from the library and checked throughout the Trust that tracking procedures.
• Responsible for obtaining scheduled clinic lists for Adnexal, Neuro and Orthoptics, assisted other departments within Patient Services and provided appropriate notes from these lists promptly.
• Initiated the removal of notes, in conjunction with the Health Records Manager, from locations where it was noticed that they are not being held within the Trusts policies and protocols.
• Liaised directly with medical consultants and secretaries to deliver patient data on request.
• Worked alongside the A&E department to deliver a priority service in delivering patient data.