Ference Manuel Email & Phone Number

13 years experience in Senior Management (Repair, Customer Service, Manufacturing & General Operations).10 years experience in Senior Supervisory & Management(Safety Training, Technical Training, Production and General Operations).Profile Statement• A skilled and effective customer service professional with over 10 years Supervisory in Production and 13 Years of experience in Customer Service & Operations Management.• Proven track record in resolving and reducing customer complaints and meeting customer service level agreements. • Responsible for successful strategic initiatives to improve team productivity and increase staff retention. • A decisive action-orientated manager who successfully takes complete ownership of the customer service function.In my Tenure, I have proved my abilities by being honest, focused and hardworking, totally committed to the job. I have always lived up to the expectations of the Executive Management and have coordinated with the rest of the team in completing all assignments to the satisfaction of the seniors.

Listed skills include Operations Management, Petroleum, Oil/Gas, Business Development, and 18 others.