Ferenc Varga Email & Phone Number

Budapest, Hu

Managing software developer, operation and maintenance and customer support teams (12 persons). Main responsibility is development and maintenance of the billing system of a telecommunication company (Tarr Kft.) – introduce new methodology, process formalization, etc. Participation in the BSS replacement project – integration developments, set up a new maintenance team, etc.My other team provides software support and development services for several other companies.Highlights:● Contact with business partners● Serving customer needs on time● Prioritization● Control, measure, feedback● Scrum methodology● people management● financial control

Hungary

Managing and leading operation and maintenance teams of three diffrent areas: - Value Added Services platforms and services - Online Charging System & Intelligent Network platforms and services - PBX&IVR platforms and services. The team is responsible for voice part of Contact Center environment from design through delivery until operations.My responsibiliy is the operation and maintenance from hardware to application level, ensure service reliability and qualityDelivery and budget control. Budget planning.Coaching team members in a professional manner.

Budapest, Hungary

Managing and leading the development and operations teams who are responsible VAS platforms and services of VF Hungary (SMS, MMS, WAP, Voice Mail, Internet Optimizer, Vodafone Portal, Data Policy Control etc.)VAS team is responsible for the whole service lifecycle: planning, implementation, operation and maintenance from hardware to application levelEnsure service reliability and qualityStrategic planning of VAS architectures and service environments.Delivery and budget control. Budget planning.Participating in tendering and their evaulationCoaching team members in a professional manner.

Project ManagementCoordinate vendor activities (upgrades, system swaps, service implementations)Create change requests for service modificationsCreate technical proposal, service specificationsSystem integrationCapacity and life cycle managementSupporting of RFP and tendering process

Operation and Maintenance of Vodafone Value Added Services.Supporting of new service launches.

Manage the work of Westel’s Voce Mail operation and maintenance system specialist (engineer) group.Organize second line maintenance for Voice Mail and Telewestel services.Development of TeleWestel’s Value Added Services Operation and maintenance of Westel Voice Mail System

Postgraduate,  Management And Organization Faculty

Msc, Electrical Engineering Telecommunication Faculty