Hannah Ferguson Email & Phone Number

Oxford, United Kingdom

Wanborough, Swindon, United Kingdom

• As the sole Account Manager for this growing venue sourcing and events agency, I was responsible for developing and maintaining long term business relationships with key clients by servicing existing accounts and.
• Service new and existing accounts by sharing services that we offer.
• Complete and up-to-date awareness of all joint venture partners and their offerings, in order to confidently share with clients.
• Attend sales appointments, site inspections and conduct monthly review and quarterly strategic review meetings with clients.
• Support the Conference and Events teams on a daily basis with face to face proposal delivery and any challenges that arise and also assist with operations during busy periods.
• Manage proposal follow-ups, solution generation and creative ideas to increase sales.

Cirencester, England

I provide support and work closely with the global product management and marketing team. I have a varied role but the primary tasks are based around managing logistics, support and execution of exhibitions, surgeon education meetings and user/development meetings. I liaise with exhibition organisers/suppliers to bring exhibition stand design to fruition.

As Head of Special Events I was responsible for the creation and management of the ‘calendar of events’ at Le Manoir, which provides guests with unique experiences, combining specific areas of interest with gastronomic lunch or dinner at the heart of every event. One of the most challenging aspects of my role was to contact and liaise with guest speakers.

As Special Events Co-ordinator I was responsible for the creation and management of the ‘calendar of events’ at Le Manoir, which provides guests with unique experiences, combining specific areas of interest with gastronomic lunch or dinner at the heart of every event. One of the most challenging aspects of my role was to contact and liaise with guest.

As Guest Services Manager my role was heavily reliant upon providing excellent guest services and ensuring the flow of communication between departments was clear and concise. I was responsible for delegating tasks throughout the hotel to ensure a smooth operation. I was also the representative for Health & Safety in our team. In the absence of our senior.

As Senior Receptionist I worked alongside the reception manager to supervise a team of 5 individuals. My responsibilities included overseeing the daily performance of the team, training new employee’s to become receptionists, controlling the stock of our Gift Shop and continually implementing the guest service levels and Front of House inspection scores.

As Receptionist I was responsible for the efficient checking in and out of our guests, formulating the bills and applying charges, ensuring bookings are up to date and that requests made by our guests have been achieved. Part of my role also involved assisting the reservations team with bookings and enquiries.