Built, grew, and led Employee Experience Analytics COE, including the team strategy, mission, operating rhythm, roles, and responsibilities for team members.Directed global employee survey programs and listening strategy, from deployment, analysis, and delivering executive-level insights. Key programs included enterprise-wide engagement pulse surveys, employee lifecycle, and process/program feedback surveys.Developed ethics and governance framework for collecting, storing, and leveraging employee voice data to improve employee experience and business outcomes.

PRIMARY RESPONSIBILITIES AND ACCOMPLISHMENTS:Managed and built out analytics for talent acquisition surveys:• Managed and distributed weekly talent acquisition surveys across AB/AP• Created R scripts to streamline survey distribution and data collection processes, increasing efficiency and reducing probability of human error.• Completed initial data cleaning and wrangling, then integrated 2+ years of historical survey data• Designed data cleaning workflow to automate data cleaning for future survey results• Built interactive dashboard for TA Leadership for visualizing sentiment and feedback from survey results• Built interactive dashboard for TA Leadership for visualizing recruiter performance and feedback• Analyzed and interpreted survey results to provide insight to leadership on which aspects of talent acquisition contribute most to candidates declining offers of employment• Analyzed and interpreted survey results to highlight which components of TA and recruiter performance contribute most to hiring manager satisfaction, a principal KPI of talent acquisition. • Audited survey comments monthly to flag concerning responses for Legal follow-up• Created auto-alerts for TA management to send results of survey when the Hiring Manager requests a follow-up callOTHER RESPONSIBILITIES AND ACCOMPLISHMENTS:• Analyzed engagement survey data to identify trends and insights for HR business partner presentations to executive leadership team.• Researched industry best practices to develop an organization-wide Quality of Hire metric and drafted an evidence-based proposal for HR leadership team• Analyzed applicant source data to determine the relative effectiveness of AB/AP primary applicant pipelines and identify impact of applicant source on organizational D&I objectives.• Advised University Relations and Employee Launch Day teams on best practices for feedback surveys.• Created data visualizations for talent pool diversity analysis

Associate Degree in Nursing (ADN) Program: Administrative AssistantOUTCOMES• Assisted with hiring 5 adjunct faculty and processing full-time and part-time faculty contracts. • Supported admission and selection processes by collecting, cleaning, and screening applicant data.• Developed advising plan for differential academic progression through 2-year program. • Collected, organized, cleaned, and updated licensing and health clearance data for 230 students.• Created data auditing rules and transitioned department to new database system.• Planed and coordinated 2 orientation programs and 2 graduation ceremonies.ADDITIONAL RESPONSIBILITIES• Manage daily office operations and provide secretarial support for the ADN Program Director.• Assist program instructors with course management resources and coordinate student advisement.• Act as liaison for program staff with students, faculty, and other university departments.• Plan and facilitate ADN faculty meetings and student town halls.

SCAN Lab with Dr. Joan Chiao, Northwestern UniversityOUTCOMES• Managed 6 undergraduate lab personnel, schedule, and materials• Designed, conducted, and analyzed results of two pilot studies for a cross-cultural fMRI experiment• Trained new research assistants on data entry, participant testing, and obtaining consent & confidentiality.ADDITIONAL RESPONSIBILITIES• Assisted Dr. Chiao and graduate students with data collection and analysis.• Participated in bi-weekly lab meetings

Department of Career Services, Students, and Young Alumni• Created, administered, and analyzed event feedback surveys using Qualtrics.• Assisted with planning monthly alumni events across the U.S.• Managed event registration using online registration systems and created guest lists and check-in forms.