Ferhat Kaplan Email & Phone Number

İstanbul, Türkiye

*Management of the integration of local sales and logistics operation to the Global Stellantis SAP System.(Phase 1)* Managing the development of system which enables Türkiye hub export parts to MEA region. (Phase 2)*Management of developing a system which enables MEA countries place order from Türkiye.*Delivering and providing of all needs of SD and MM operations to the developer.

Istanbul, Turkey

• Managing the profitability of parts by index, family and product groups base considering both target turnover and competition in the market ,• Finding new markets for the existing products. Generated extra turnover which corresponds 20 percent of global turnover in six months.• Playing active role in the integration of the brands (Peugeot, Opel, Citroen and DS), arranging the prices (both unique and common) and increasing motivation and understanding of the dealers,• Bringing new ideas for the improvement of the new system and paly role in the implementation of new parts distribution system (Distrigo).• Managing local purchases such as tires, service consumables, paints and accessories and arranging both the profitability and margin of the company, Distrigos and dealers.• Developing new products in accessories, service consumables and other product groups to use the potential of the network.• Leading, motivating and coaching the team in order to carry them in a position in which they have high self confident in their job.

Citroen Turkey

• Managing whole spare parts processes efficiently,• Produce idea and innovation for the development of the processes,• Preparing yearly budget, take necessary actions (both in costs and earnings sides) to fulfill the goals.• Developing new markets in order to increase turnover and profitability.• Developing new products such as accessories, equivalent parts and tires to use the potentials of the network.• Follow up and manage procurement processes dealing logistics, warehousing and other products to decrease costs and increase efficiency.

Team Leader

• Responsible for the implementation of SD module in group companies,• Work with the SAP advisors to be able to implement all the processes with minimum risk.

İstanbul, Türkiye

• Apart from routine spare parts sales operation:-Find new sales channels,-Determine special prices for the parts considering cost and market conditions,-Monitor the market to find new opportunities,-Boost dealer to penetrate into the market,-As a result, the realizations of 2014 are the following:%111 Budget target realization%31 increase in total sales compared to 2013%46 increase in sales in the last half of the year compared to 2013 - The realizations of 2015 are the following:%104 Budget target realization%22,36 increase in total sales compared to 2014

İstanbul, Türkiye

• Motivated and made dealers to take necessary actions to increase customer satisfaction, productivity of the facility and quality of the service given.• Implemented the standards determined by Baylas and the producer.• Visited dealers periodically and audit their processes (mechanic, body work, warranty and spare parts) on both job orders issued and physical conditions.

İstanbul, Türkiye

• Responsible for the sales of Citroen vehicles according to the determined sales target and policies.• Regularly visiting dealers in order to follow their sales and marketing performances and their compliance with the standards set by the producer and the distributor. • Reported daily, weekly and monthly performances of the dealers.• Supervised dealers to organize activities and campaigns for increasing their sales performances.

İstanbul, Türkiye

• Responsible for the sale of Subaru vehicles according to the determined sales target and policies.• Monitored and reported daily, monthly and yearly performances of the dealers, and building close relations in order to match their demands with the policy of the company.• Organized the issuance of the invoices and the transportation of the vehicles, and arranging the receivables from the dealers within the limit of their indemnity. • Represented the firm and the brand in local, national and international platforms. (Followings are the web links of a national broadcast: http://www.prnet.com.tr/wmv/29052009/f5c5a784-1bcc-4acc-b251-7d233a98b8fc.wmv http://www.prnet.com.tr/wmv/10042009/363d2361-426d-490e-8dda-ac6065370f76.wmv)

İstanbul, Türkiye

• Responsible for the sale of Mazda vehicles according to the determined sales target and policies.• Actively involved in the execution and monitoring of all stages of the sales and marketing procedures for all 25 executive Mazda dealers in responsible region.• Responsible for the arrangement of official documents and taking the official permissions for the importing procedures.• Represented the firm in Autoshow 2000.

3,64, Siyaset Bilimi Ve Kamu Yönetimi

İktisadi Ve İdari Bilimler, İşletme (İng.)

Education record

Ön Lisans, Web Tasarım Ve Kodlama