Feriko Pramudya Email & Phone Number

• Ensure a robust brand inventory for e-commerce sales (Shopee, TikTok Shop, Tokopedia, Lazada)
• Monitor all e-commerce business performance metrics across all marketplaces.
• Organized online store production outputs in accordance with consumer demands and quality requirements.
• Monitor online stores’ production workflow by allocating staff and adjusting schedules to meet the demands.
• Execute agreed-upon activities pertaining to Store Operations in response to principals and Key Account team’s needs.
• Become the main point of contact for products and promotions update in the seller center, as well as marketplace features.

Kota Yogyakarta, Daerah Istimewa Yogyakarta

• Handled a high volume of customer interactions, maintaining a positive outlook and composure during peak hours, resulting in a 50% increase in customer satisfaction.
• Provided administrative support, including stock management, daily transactions, and maintaining communication with customers, resulting in an improved average handling time by 30%
• Engaged with customers by offering product recommendations, addressing questions, and providing assistance throughout the shopping experience, contributing to a daily sales increase of up to 100 items.
• Operated the cash register, processed transactions accurately, and managed exchanges and returns, resulting in a reduced average customer wait time by 30%.

Bantul Regency, Yogyakarta, Indonesia

Kulon Progo Regency, Yogyakarta, Indonesia

BPPM Primordia is a Student Press Management Agency located in Faculity of Agriculture, Universitas Gadjah Mada

Yogyakarta, Indonesia

Insan is an organization in the field of alumni Islamic spirituality SMAN 11 Yogyakarta

Jogjajanan is a culinary festival event organized by the Keluarga Mahasiswa Sosial Ekonomi (KMSEP UGM). Jogjajanan is held as a form of appreciation that culinary is a cultural heritage and wealth of the nation by carrying the theme of Culinary as a Cultural Heritage and this year Jogjajanan carries the tagline "Where Taste Meets Memories"

Rohis Nurul Ilmi is a religious organizations located in SMAN 11 Yogyakarta

Bachelor'S Degree, Agricultural Economics

Student Exchange, Fakultas Pertanian Dan Bisnis, Agriculture, Agriculture Operations, And Related Sciences, A/4.00

Senior High School, Science

Activities and Societies: Pasdiptama Flag Raisers, Nurul Ilmi Islamic Spiritual