My proven skills, attributes, and behaviors most relevant to the IT Business Analyst role include:TOOLS AND METHODS Proficient use of MS Excel, MS PowerPoint, MS Word, MS Visio, MS Project. Working knowledge of Agile Scrum and Waterfall, delivery frameworksELICITATIONLead collaborative knowledge-gathering sessions to gain solid understanding of current & desired processes; translate the learned information into documented requirements and conceptual designs that are accurate and understandable by intended audiences.Grasp complex issues and put to use such newly acquired information.Decompose, analyze, and reduce operating processes to data flows, work flows, and use cases.Assess process reliability using FMEA principles; to mitigate risk of failure.PLANNING, ORGANIZATION, AND LEADERSHIPCreate a project plans to manage track project tasks and schedules.Develop traceability matrix to facilitate creation of test plans.Maintain involvement through application implementation, user training and U.A.T.TEAMWORK & COMMUNICATIONWork individually or within a team as required.Communicate effectively, both verbally and in writing (English and Spanish).Stay involved with users, technical staff, and business subject matter experts throughout the project. Support the project all phases, including application implementation, user training, and U.A.T.DOCUMENTATIONCreate and/or maintain completed project artifacts and approved templates, including: o Business Requirement Document (BRD). o Functional Requirement Document (FRD). o Composite Requirement Document, (CRD. o Release Dashboard. o Failure Mode Effect Analysis Table. o Application Data Dictionary or Data Specification Table.PROFESSIONALISMListen carefully, courteously, critically and, actively.Learn new skills and tools. Be a Subject Matter Expert.Help others learn; guide them in understanding methods, processes, policies, and priorities.Be a strong proponent of T.E.A.M.