Ferman Smith Email & Phone Number

Miami/Fort Lauderdale Area

Dallas/Fort Worth Area

· Correctly following and performing all FAR’s in accordance to Mesa Company Policy and part 121.· Making sure every guest enjoys their flight and feel as if they chose to fly with an airline above the rest.· Ensuring no matter where guests sit, they receive a first-class experience every time· Making sure every first-time flyer gets a pair of wings (no matter how old flying is amazing every time) and a fun story to tell about their flight.· Always taking pride in knowing I help keep hundreds of lives safe every day.

Greater Detroit Area

Assisting partners with Zendesk, Providing a comfortable waiting time, Guest satisfaction.

Greater Detroit Area

I was responsible for spreading knowledge and insight to all partners and potential partners that I encountered while placed on location in multiple venues of the Detroit Metropolitan Area.My goals on a daily basis:· Recruiting and signing up partners to become independent contractors for Uber· Getting people excited and promoting the concept and openness of the brand· Motivating current partners when approached· Ensuring a fun and fast paced environment for all uber Brand Ambassadors I work with during my shifts

Canton, Mi

I was responsible for:-Training new hires-Assisting in managing the floor operations of the store-Assisting the GM in meeting daily goals-Coaching

Managing KFC/Taco Bell stores, Ensuring customer satisfaction, food safety, proper deployment of team, managing corporate feedback, as well as recognition of team accomplishments.

Associate Of Arts (A.A.), Business Administration And Management, General

Activities and Societies: Phi Theta KappaPerused an Associates of Arts while studying Business Administration with a an interest in Public.

Associate Of Arts And Sciences (Aas), Hospitality Administration/Management