Fern Evans Dipbbc Email & Phone Number

Hertfordshire, England, United Kingdom

Based within the Herts, Beds & Bucks Corporate Centre, I support current and prospective clients with their growth and working capital strategies, providing various finance solutions.

Watford, United Kingdom

Commercial Manager working with a closely managed portfolio of commercial SME customers. I work alongside businesses in various sectors to support their growth aspirations, and short to long term financial and transactional needs. I specialise with business' whose turnovers are between £2m - £15m in Watford, Home Counties and the surrrounding areas. Additionally I work closely with various local, professional network groups. I have a genuine passion to support my customers to succeed, whether that be expand in new markets or geographies, diversify, streamline or simply increase market share in their home market. In depth analysis of financial information is also key when assessing customer performance, which in turn, assists in managing credit risk but also in providing financial solutions depending on the business needs, goals and business life cycle. In addition it's vital when assessing financial applications for all areas of funding, whether that be traditional debtor and cash flow financing, to guarantee and bond facilities, international trade import/ export facilities or the more traditional commercial mortgage. I work alongside many internal stakeholders within the organisation to ensure the right solution is provided to the customer and ensuring the highest level of service is continually provided.

Hertfordshire

Strategical, managerial and administrative support to the Relationship Directors, looking after businesses in Watford and the surrounding area with turnovers of £6.5m-£350m.I provided support to the Relationship Directors to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers. I enabled proactive client management by attending client meetings alone or with the RD, and acting as the first point of contact for customers on daily credit-related enquiries. I also prepared appropriate analysis, proposals and presentations to prospective customers and co-ordinated documentation, including the preparation of all credit while always collaborating with Group colleagues to deliver appropriate needs-based solutions for customers while monitoring credit risk, including credit control reports, and analysis of management information.I provided ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue .

Watford, England, United Kingdom

Executive Assistant to the Area Directors within the Home Counties Commercial team, supporting the Directors and wider team with the operation and credit control within the area and managing all of the office administration and HR activities in addition to internal and external event planning and delivery. Assisted with credit sampling and complaint management for the team and additional assistance for relationship managers and support officers. Assistant with the management of the relationship support managers by running team meetings and acting as their team leader. in addition I worked on many projects including the Regional Junior Board and I also ran the training team for the Certificate in business banking within the Region alongside The London Institute of Banking & Finance

Hertfordshire

Customer service specialist and direct financial sales within the HSBC retail contact centre in Hemel Hempstead. I worked within the customer service team providing help and general support to retail customers. I moved into the inbound sales team supporting retail customers with general lending and savings applications, before moving into the outbound support team focusing on proactive customer contact to conduct financial reviews and suggesting suitable products and services to support each clients needs. Once their needs were established I continued to support applications for various products and services

Diploma In Business And Commercial Banking & Conduct, Banking, Corporate, Finance, And Securities Law

This benchmark qualification in the business lending sector has been developed for staff in Relationship Management roles within business.

Certificate In Business Banking & Conduct, Banking, Corporate, Finance, And Securities Law, Distinction & Merit

The Certificate in Business Banking and Conduct (CertBB&C®) - 600/4271/0 is a QCF* Level 3 qualification. It is a practical and highly.