Resume: https://drive.google.com/file/d/1y5fmpGBr7bt8qoVoc6DpzdHUqO0Z7myd/view?usp=sharingIntro Video: https://www.loom.com/share/197ade8b336e4ed288c0a346bcedda5bCover Letter:I am a highly versatile professional with a diverse background, including experience as a head chef and a seasoned virtual assistant in real estate, digital marketing, recreational industries, and many more.I have 2+ years of experience working in the call center industry, where I held various roles, including Customer Support Representative, Technical Support Representative, Email Support Representative, and Chat Support Representative. During this time, I developed a strong command of the English language and a reputation for my ability to handle complex customer situations with poise and efficiency.As a freelance virtual assistant, I have extensive experience in appointment setting, outreach, lead generation, administrative tasks, and real estate virtual assistance. I am well-versed in several CRMs, including Atlas, Samson, Zendesk, Salesforce, Podio, Pebble, Air Table, and GoHighLevel. I also have basic knowledge of marketing tools such as funnels, landing pages, and workflows.I have experience creating and managing lead pipelines for a digital marketing agency, utilizing text, email, phone, and chat to reach out to leads and prospects. I have also created and executed email campaigns for a recreational company in Utah. I have connected with prospects on social media platforms such as Facebook, Instagram, Twitter, and TikTok to set appointments.I have also worked as a Sales and Quotations Manager for a Hi-Visibility Apparel Company in California. I keenly identified what our customers wanted and needed, then added it to a quotation with the correct pricing and dimensions for the customer's review and approval.My skills and experience make me a strong candidate for a job at your company, and I am eager to put my abilities to use in a dynamic work environment. I would appreciate the opportunity to talk more about my qualifications and look forward to hearing from you soon.Jay GurreaYour Assistant in the Cloud!