Fernan Santos Email and Phone Number

Drives digital transformation in finance through innovative automation solutions, expert project management, and astute business analysis.Coordinates with stakeholders to ensure alignment of customer experience initiatives with business objectives.Analyzes existing finance process workflows to pinpoint opportunities for automation and process improvement and identify opportunities to enhance customer experiences.Collaborates with cross-functional teams to develop and integrate automation tools and technologies as well as to create seamless and engaging customer journeys.Designs, tests, and deploys process automation solutions, streamlining repetitive tasks, reducing manual effort, and minimizing human error.

Process and Team Lead for Risk and Regulatory reporting processes for Singapore, China, Japan and Korea.Led critical financial reporting processes and ensuring compliance with regulatory requirements, while driving continuous improvement initiatives to enhance efficiency and accuracy.Manage the preparation and submission of local and group regulatory reports and returns, ensuring timely and accurate compliance with the Australian Prudential Regulation Authority (APRA), Monetary Authority of Singapore (MAS), People's Bank of China (PBOC) and other regulatory authorities, while adhering to ANZ standards and relevant reporting guidelines.

Supports the Country Financial Controllers for Singapore as first point of contact within the team.Oversee Singapore's end-to-end accounting process across operations, encompassing both monthly and periodic closing tasks such as expense accruals, prepayment amortizations, non-traded FX exposure management, intercompany settlements, and analytical reviews. Ensuring consistent, accurate, and robust financial accounting procedures that adhere to both accounting best practices and organizational policies.Collaborates closely with Singapore Lending Operations and ANZ Group Risk teams to ensure accurate reporting of Non-Performing Loans and Individual Provisions to the Australian Prudential Regulation Authority (APRA), maintaining compliance and effective communication among stakeholders.Conducts fee reporting and provide insightful commentary, assisting onshore Finance teams in their profit and loss (P/L) and balance sheet (B/S) analytical reviews, ensuring accurate financial data and informed decision-making.Played a significant role in a global finance project that developed an automated solution for centralizing and streamlining reconciliation processes between two source systems (PSGL and HFM) using Alteryx, enhancing efficiency across the organization.

Supports the Country Financial Controllers for Cambodia, Laos and Myanmar as first point of contact within the team. Prepares accounting and reporting tasks including analysis of financial statements, calculation of month-end journals, preparation of general ledger reconciliations and local regulatory reports.Traveled to Cambodia to support a successful divestment of ANZ in the country. Traveled to Laos for an internal secondment in a role with Country Financial Controllers.Played a significant role in a global finance project that developed an automated solution for centralizing and streamlining reconciliation processes between two source systems (PSGL and HFM) using Excel Queries, enhancing efficiency across the organization.

External Audit – prepared, reviewed and analyzed financial statements, ensuring compliance and completeness of note disclosures for regulatory and financial reporting purposes.Internal Audit - assisted clients in performing financial, operational and compliance audit; ensured that internal controls are designed effectively.Contesting Tax Assessments - performed audit functions in accordance with the generally accepted accounting principles, rules and regulations as commissioned by the Court of Tax Appeals.